1st Line Support - Huddersfield, United Kingdom - Strand Recruitment Ltd

Strand Recruitment Ltd
Strand Recruitment Ltd
Verified Company
Huddersfield, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
If you are looking to kick-start your career in 1st Line support - look no further.

1st Line duties

  • Managing and supporting customers with a range of products including PSTN, ISDN, Hosted (VoiP) SIP trunk and Broadband services.
  • Put your technical troubleshooting skills to the test by diagnosing and resolving queries and faults.
  • Technical Support of fixed line, hosted, SIP and Broadband services
  • Supporting partners and customers with our portfolio propositions where applicable.
  • Updating internal systems.
  • Onboarding new customers
  • Configuration of routers
  • Placing orders for hardware
  • Reporting network faults.
  • Notifying customers of planned maintenance.
  • Arranging engineers to attend customer sites.
Our client provides an environment to flourish, team building days and personal development plans. You really couldnt ask for a better platform to establish your career

Monday to Friday, no weekends

Team events

20 days holiday, increasing to 25 days

Continuous training and personal development

Career development
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