Branch Administrator - Chesterfield, United Kingdom - TribePost

TribePost
TribePost
Verified Company
Chesterfield, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Benefits:
Auto Enrol Pension Scheme, 23 days holiday plus statutory, Life Insurance, Employee Assistance Programme


AIC operates in a very niche and rewarding industry making independent mobility accessible to all, by adapting vehicles to suit each customer's individual needs.


With a list of over two hundred adaptations that we install, and an ever-changing choice of vehicles available to customers, we offer a varied role and exciting challenges as we develop the way in which we install to keep up with market developments.


We now have an opportunity for Maternity Leave cover for a Branch Administrator to join us and provide administrative support, liaise with our customers, suppliers and car dealerships and assist in the planning of vehicle installations.

We are proud to have a positive, welcoming and encouraging family culture across the business.


In addition to this as our Branch Administrator you will be responsible for:

  • Meeting, greeting and looking after customers attending site alongside other aspects of customer service.
  • Responding to incoming calls and proactively dealing with customer queries etc.
  • Booking installations into the workshop and coordinating diary appointments for the technicians whilst liaising with the Managers
  • Ordering of parts for installations / Warranty / Repairs with clear communication to staff and customers to ensure delivery timescales and requirements are met
  • Ensuring that all parts are received, stored and distributed to the fitters in good time
  • Ensuring all relevant workshop paperwork is accurate, in line with company requirements
  • Liaising with Managers and Dealers in preparation of pending work post demonstration

In order to be successful in this role it is essential that you have:

  • Previous experience in office administration, alongside a strong customer focus.
  • Excellent professional telephone manner
  • Excellent organisational skills
  • Accurate with good attention to detail
  • Competent IT skills
  • The ability to deal effectively and professionally with internal and external customers
  • The ability to work independently or as a member of a team
  • Selfmotivated

If you are excited by this opportunity, and feel you have the necessary skills and experience to be successful in this role click on 'APPLY' today, forwarding an up-to-date copy of your CV for consideration in the first instance.
No agencies please.
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