Ground Operations Officer - Luton, United Kingdom - Menzies Aviation

Menzies Aviation
Menzies Aviation
Verified Company
Luton, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Overview
People. Passion. Pride. This is what has driven our teams since 1833.


Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 200 locations in over 37 countries, across six continents.

But at the heart of our business is our people.

If you are seeking a role with opportunities to learn and develop, this could be the beginning of an exciting journey.


Main accountabilities

  • Day to day allocation and coordination of flights as per skills required, ensuring disruption is considered.
  • Customer liaison and dissemination of information regarding arriving and departing of flights.
  • Ensure all airline operational requirements are met such as requesting flight plans, movement/ delay messages are sent, airline systems are updated and referred to and the monitoring progress of live flights is undertaken.
  • Manage the recording and billing for Airline Customers
  • RSMS.
  • Ensure all flight files are checked and compiled properly.
  • Involvement in staff development reviews and training.
  • Ensure any delays incurred by the Company and occurrences are reported to the Operations Manager.
  • Represent the Company in a professional manner at all times.
  • Monitor uniform standards.
  • Reporting of sickness absence.
  • Ensure any station delay is discussed with the relevant Manager before sending departure movements.
  • Ensure all changes to the daily mayfly and the aircraft allocations are communicated and updated in the appropriate networks.
  • Liaise with Airline Customers, Airport Authorities and Third Parties.
  • Ensure appropriate and accurate reporting of all accidents and incidents incurred whilst on shift.
  • Be familiar with all Company and Airline Ground Handling Manuals.
  • Ensure all staff fully comply with Company Safety & Security Policies and Standards.
  • Delegation of planning and office duties to Dispatchers.
  • Ensure safety is never comprised whilst fully complying with The Health & Safety at Work Act 1974 and Revisions.
  • Any other reasonable duty as requested.
  • Thorough knowledge of dispatch and weight and balance

:


  • Ability to support, coach and motivate your team

:


  • Ability to perform in a pressured environment and work to tight deadlines

:


  • Possess a thorough knowledge of DfT Regulations, Health & Safety at Work Act and other compliances required

:


  • Knowledge of RSMS system

:


  • Must be proactive and forward thinking.
  • Have exceptional communication skills, be driven and selfmotivated
  • Must have at least 6 months experience working as a qualified dispatcher and load controller

Safety, Security and Compliance

ALL Employees have a responsibility and duty whilst at work to:

  • Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
  • Cooperate with their manager / supervisor in order to allow them to perform or comply with any legal requirements imposed on the company.
  • Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety or welfare reasons.
  • Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
  • Report any hazards, near misses, incidents, accidents or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual.
  • Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
  • Fully understand the company health and safety policy.
  • Attend training courses as may be arranged by the Company.
  • Engage with MORSE and follow our code principles.
You can find these detailed in our Health and Safety Manual


Qualifications and Experience

  • Thorough knowledge of dispatch and weight and balance

:


  • Ability to support, coach and motivate your team

:


  • Ability to perform in a pressured environment and work to tight deadlines

:


  • Possess a thorough knowledge of DfT Regulations, Health & Safety at Work Act and other compliances required

:


  • Knowledge of RSMS system

:


  • Must be proactive and forward thinking.
  • Have exceptional communication skills, be driven and selfmotivated
  • Must have at least 6 months experience working as a qualified dispatcher and load controller

Diversity


Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.

Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

**Application instructions
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