Care Co-ordinator - Newcastle upon Tyne, United Kingdom - Link Care Solutions

Description

Here at Link Care Solutions we have a exciting opportunity for a Care Co-Ordinator role to help provide high standards of care for clients in their own home.

The Care Co-Ordinator role consist of a 37.5 hours per week, to be worked flexibly to include evenings and weekends, according to the needs of the service.

Summary of Job:

To assist the Service Manager/ Registered Manager in the operational management of a high-quality support service for people with disabilities, dementia, mental health conditions and other complex needs.

The service offer support to service users who have a range of
care and support needs.
i) To ensure that service users receive individualised person-centered support which
enables them to enjoy a fulfilling and valued life, to participate in the community and
to develop their abilities as fully as possible.
ii) To be accountable for the overall quality of the service and to ensure that it confirms with the required quality standards and requirements of Link Care Solutions, CQC and the service commissioners.

iii) To directly line manage, mentor and supervise staff working within the service.
iv) To work alongside senior managers and members of the quality and development
team to ensure developmental action plans are formulated and implemented.
v) To take part in local senior meetings, forums and development opportunities to
ensure that staff at the service are up to date with best practice.


Support of Service Users:

1.1 To ensure that staff develop and sustain warm and trusting relationships with service users and that staff promote their self esteem, happiness and emotional health.

1.2 To ensure that staff encourage and support service users in expressing their needs, views and concerns.

To enable service users to make choices and decisions and to participate as fully as possible in planning and decision making processes.

1.3 To ensure that staff respect and promote the rights and entitlements of our service users. To enable service users to participate as fully as possible in their communities. To ensure that service users are offered access to sources of independent advocacy and advice.

1.4 To ensure that the service supports service users in developing socially valued lifestyles which include a varied range of culturally and age appropriate experiences, building on the strengths, interests and aspirations of the service user.

To enable people to access social, leisure, work and educational opportunities and to sustain an active program of involvement in such activities.

1.5 To ensure that all service users have person centered plans in place and to ensure that these are updated in partnership with service users, other professionals and family members.

1.6 To promote a warm and positive approach to the friends and families of service users.

To involve families and significant others in the planning of individual support, where this is in accordance with service user preferences.

1.7 To ensure that service users are enabled to become as independent as possible and to grow in confidence, competence and personal effectiveness.

To achieve this through the provision of practical assistance, support, teaching, advice, role modelling, encouragement and positive feedback.

1.8 To support staff members to follow behavioral guidelines to support individual needs and to work with members of the multi-disciplinary team in the development and review of guidelines.

1.9 To devise and implement detailed management guidelines, individual programmes and protocols for managing behaviours that challenge.
1.10 To ensure that all service users have a health action plan and that they receive all necessary advice, care and regular health checks to maintain their physical and
emotional well being. To promote nutrition, relaxation, exercise and a healthy lifestyle.
1.11 To ensure that medication is administered and recorded as prescribed. To organise safe procedures for the collection, storage and administration of medication within agency guidelines. To report any side effects or failure to take medication to the prescribing doctor.
1.12 To observe and monitor the service users' emotional and physical well being and to inform relevant staff and agencies of any concerns or significant changes in their
needs, behaviour and circumstances.
1.13 To ensure that emergencies and incidents are responded to promptly and appropriately within agency policy and reporting procedures.
1.14 To ensure that staff carry out and record all financial transactions involving service users within agency guidelines.

To ensure that service users are enabled to be as independent as possible in the management of their personal finances.

To ensure that they obtain their full benefit entitlement and are given advice and assistance in connection with budgeting, payment of bills and avoidance of debt.

1.15 To promote anti discriminatory practice and to ensure that the services are responsive to the specific needs of female service