Document Production Adviser - London, United Kingdom - The National Archives

The National Archives

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Details:

Reference number:

Salary:

- £22,328 - £23,460

Full time (Band C) £23,460.

Part time Saturdays only (Band B) - £22,328 pro rata
Job grade:

Administrative Officer
Contract type:
Permanent
Business area:
TNA
Operations
Document Services Department
Type of role:
Operational Delivery
Working pattern:
Fulltime, Parttime
Number of jobs available:
11Contents

Location

About the job

Benefits:

Things you need to know

Location

London, London (region), TW9 4DUAbout the job

Job summary:

About the role

The National Archives has an exciting opportunity for Document Production Advisers to join our Document Services team to work in Kew.

What you'll be doing
As a Document Production Adviser, you will have the following responsibilities:

Producing and delivering documents for readers, staff, and government departments, and ensuring their accurate return
Organising deliveries and returns of documents held at our offsite storage facility
Assisting in the audit process by constructing, printing, allocating and undertaking document searches
Providing information to members of the counter team, to enable them to explain to help resolve document ordering queries for members of the public

We are specifically looking for team members to undertake the duties above but other duties that this role can do are:

Working on various enquiry points, dealing with ticket issuing and document production and general reading room enquiries

Job description:

Full Job Descriptions attached see below
Person specification:

You will need to have the following qualities and experience

Essential:
Demonstrable experience of working in a customer facing, demand led team

Positive attitude and willingness to learn

Demonstrable ability to be flexible and a high level of self-motivation

Other requirements
Professional integrity

Proven ability to work under pressure and meet deadlines

Attention to detail and ability to use own initiative

Good verbal and written communication skills

Be an ambassador for The National Archives

Why work for us

Day in, day out, our teams deliver an amazing service, collectively giving advice and guidance as well as enabling access to over 11 million documents, ensuring the appropriate preservation requirements and the integrity of the documents are maintained for future generations.

We have full and part time permanent roles, temporary summer roles and Saturday roles (with reduced responsibilities).

You will need to be physically fit as with the repository role you can walk up to 15000 steps in a day

Selection process - we intend to have this process completed w/c 27 March 202- Step - final follow up conversation with one of the hiring managers _Step 2 and 3 combined 3 hours_

How to apply:

- _ Please tell us about your experience of working in a team and why the ability to work as part of a team is important_
- _ Give an example of how you have demonstrated a positive attitude and a willingness to learn_
- _ How do you self-motivate? Give an example of when your flexibility has made a difference _

Benefits:

Generous benefits package, including pension, sports and social club facilities, onsite gym, discounted rates at our onsite cafe and opportunities for training and development.

Things you need to know

Selection process details:

Reasonable adjustments:

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

Feedback will only be provided if you attend an interview or assessment

Security:

See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements:

This job is broadly open to the following groups:

UK nationals

- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements (opens in a new window)
Working for the Civil Service:

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
This vacancy is part of the Great Place to Work for Veterans (opens in a new