Administrative Officer - Leeds, United Kingdom - HM Courts and Tribunals Service

HM Courts and Tribunals Service

Verified Company

Leeds, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Details:

Reference number:

Salary:

- £22,940

A Civil Service Pension with an average employer contribution of 27%
Job grade:
Administrative Officer
AO
Contract type:
Permanent
Type of role:
Operational Delivery
Working pattern:
Flexible working, Fulltime, Job share, Parttime
Number of jobs available:
1Contents

Location

About the job

Benefits:

Things you need to know

Location

This position is based at LEEDS AILSA HOUSE LEEDS, LS27 7LEAbout the job

Job summary:

Please refer to Job Description
Job description:

AO Administrative Officer - Confiscation Team

Proud to Serve. Proud to keep justice going.

Who Are We?
Criminal Fines Collection and Enforcement (Enforcement) is a key function within HM Courts and Tribunal Service (HMCTS). Enforcement employs approximately 1,500 staff across 50 locations in England and Wales.

We are responsible for making sure convicted parties comply with fines and other financial penalties imposed by the criminal courts.

This department is responsible for compliance with Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces.

Key purpose of the role

The Regional Confiscation Units are responsible for the management, collection and Enforcement of Confiscation Orders made in the Crown Court.

A Confiscation Order is an order made against a convicted defendant ordering them to pay the amount of their benefit from crime.

The team are accountable for enforcing confiscation orders following set procedures, updating case management systems, preparing cases for court hearings and working closely with internal and external stakeholders to ensure effective enforcement.

Duties may include:

Communicate and work with Enforcement Delivery Managers, Judiciary, Magistracy, Cluster Staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service.
Process financial information
Contact relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc.
Create and update records on inhouse computer system and data input.
Collection of financial impositions imposed by the court.
Enforcement of financial impositions using designated Fines Officer Powers.
Process Casework including standard documentation and information, court orders, claims, fines, fees etc.
To work to workload targets in terms of throughput and accuracy.

We are looking for resilient, resourceful, and adaptable individuals who can show they have the experience required to deliver in a fast-paced organisation and can thrive in an environment that is changing constantly.

You will need strong organisational and communication skills as well as being a good team player.

You will demonstrate a strong ability to prioritise workloads, adapt to changing priorities and most importantly put the customer at the forefront of everything you do.

Essential Skills & Criteria:

Strong customer focus and service skills
Experience of working in an administrative role in a customer focussed environment
Proficient with IT and Microsoft Software packages
Excellent communication and organisational skills
Customer Service and Administrative skills

Civil Service benefits include:

Access to a generous Civil Service pension scheme.
25 Days holiday rising with service.
1 "Privilege" day holiday per year.
Option to buy or sell up to three days leave each year.
Benefits such as retail vouchers and discounts on a range of goods and services.
Paid paternity, adoption, and maternity leave.
Free annual sight tests for employees who use computer screens.
Interest free season ticket and bicycle loans.

Additional Information

Support When Applying

Person specification:

Please refer to Job Description
Behaviours:

We'll assess you against these behaviours during the selection process:

Communicating and Influencing
Managing a Quality Service
Delivering at Pace

Benefits:

Alongside your salary of £22,940, HM Courts and Tribunals Service contributes £6,102 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Access to learning and development
A working environment that supports a range of flexible working options to enhance your work life balance
A working culture which encourages inclusion and diversity
A Civil Service pension with an average employer contribution of 27%
Annual Leave
Public Holidays
Season Ticket Advance

Things you need to know

Selection process details: