Sales Administration Specialist - Basildon, United Kingdom - Ariston Group UK

Ariston Group UK
Ariston Group UK
Verified Company
Basildon, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Sales Administration Specialist (Temporary)

Ariston U.K is an established brand in the market, focused on delivering sustainable solutions for domestic heating and belongs to the international Company, Ariston Group.
Ariston Group is a global leader in sustainable solutions for hot water and space heating, components and burners.

In 2022, the Group reported almost 2.4 billion euro revenues.

As of today, Ariston Group has over 10,000 employees, representative in 43 countries, 31 production sites and 30 research and development centers in 5 continents.


Ariston Group demonstrates its commitment to sustainability through the development of renewable and high efficiency solutions, such as heat pumps, water heating heat pump, hybrid solutions and solar thermal systems.

The Group also stands out for its continuous investment in technological innovation, digitalization and advanced connectivity systems.

The Group offers a full range of products, solutions and services mainly under the global brands Ariston, ELCO and Wolf, and also operates under iconic brands such as Calorex, NTI, HTP, Chaffoteaux, ATAG, Brink, Chromagen, Racold as well as Thermowatt and Ecoflam in the components and burners business.


We are looking for an established Service Centre Specialist, who has excellent customer service skills and is able to provide technical and spare parts support to internal and external customers of the business via telephone (and other means as necessary).


Tasks-


We are looking for an established Sales Administration Specialist, who will be the key contact between sales representatives, customers and central office, coordinating the entire order process.

The core objective is to control and manage all orders within the UK & Ireland. The Sales Administrative Specialist must deliver excellence in service through all stakeholders, managing tasks efficiency and productively. This is a temporary 6 month contract to cover Maternity leave.


Tasks and responsibilities -

  • Check regular loading of orders acquired to support in the organisation of stock allocation
  • Manage the correct escalation route for any issues with order fulfillment dates, availability of goods and delivery dates, to find effective solutions
  • Monitor of sell in and sell out and stock to ensure our main customers hold adequate stock levels to service the market
  • Collaborate with Finance Department regarding customers invoice queries and account statements
  • Cooperate and support the Area Sales Managers through clear communication in relation to orders and customer queries
  • Manage the return goods flow and price lists according to Group procedures and instructions
  • Ensure service excellence in line with customers' expectations and Company guidelines
  • Effective allocation of orders during periods of shortage of stock in alignment with the Sales Department
  • Support Sales Administration Team Leader with reasonable adhoc reports and tasks when required

Skills & Requirements-

  • A minimum of 2 year's in a similar role for a manufacturer within our industry
  • SAP intermediate
  • EXCEL intermediate
  • Ability to travel to and from our Head Office (Basildon/Brentwood area).
  • Full clean driver's licence & access to own or public transport

In return, Ariston U.K will provide you with the following package

  • Competitive salary
  • Company events
  • 20 days annual leave plus bank holidays (based on prorate basis for temporary contracts)

Job Types:
Full-time, Temporary contract


Pay:
From £25,000.00 per year


Schedule:

  • Monday to Friday

Work Location:
In person


Reference ID:
Ariston SAS

Expected start date: 29/04/2024
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