Operations Team Lead - Belfast, United Kingdom - Connected Health

Connected Health

Verified Company

Belfast, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The purpose of the role is to support management teams in facilitating the delivery of high standards of care and support safely within all the services to ensure they meet required statutory quality compliance and governance requirements.

The post holder will support managers in providing a comprehensive integrated quality compliance and improvement service including services in safety, safeguarding, clinical efficiency and clinical effectiveness to ensure that all statutory and regulatory requirements are met.

This role will require analysis and interpretation of complex quantitative and qualitative information in order to devise plans and approaches that promote efficiency and resolve issues.

In addition, the post holder will support the development of quality audits and reports for regular and ad hoc meetings.

Job Requirements

Support and guide all areas of the business and report to Director of Care and Chief Operating Officer.
Oversee all Registered managers' operations and acting as replacement when any are off on annual leave or other.
You will provide support in all areas of quality governance so that high standards are consistent across the organisation and learning is shared.
Contribute to the overall growth of the business and assist with the implementation of new business ideas.
You will liaise with management on compliance within the company over all offices in NI and ensure that all regulatory requirements are met throughout the business for compliance with the Health and Social Care Act 2008 (Regulated Activities) Regulations 201
You will contribute to the development of a regulatory compliance policy /guidelines in line with each business division and work across the company to educate, provide training and ensure all staff are compliant within their roles.
You will support all departments in the submission of regulatory reports providing guidance and expertise were required.
Senior oncall (exceptional circumstances).
You will have a pivotal leadership role in the delivery of a vision that encompasses quality, patient experience, research and innovation.
Any other additional duties in relation to the business needs as directed by the SLT.
Assist with the rota management when necessary, i.e. management sickness/annual leave.

Essential skills

At least two years' experience in a registered manager or operational management role.
You must hold NVQ level 3, in Health & social care, or an equivalent.
Must be a driver with access to your own car.
Experience in service development, improving services and workforce planning.
Track record of working in a customer focused service and supporting the service to be compliant and meet high quality standards.
Experience of using IT systems in care environment. Being proficient with systems and systems implementations.
Manage departmental performance against agreed targets and budgets, and within policies and standards.
Fulfil role as Management Representative for all Quality standards.
Manage all staff according to company standards (appraisals, discipline, training, development).
Contribute to executive policy and strategy.
Develop and implement Policies to ensure compliance with Quality Regulations.
Develop and maintain systems to establish standards relating to activities and products.

What we offer: