IT Support Engineer - Leicester, United Kingdom - Nigel Frank International

Nigel Frank International

Verified Company

Leicester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

IT Support Engineer - Leicestershire - c£37k

Nigel Frank are working exclusively with a market leading manufacturing organisation, assisting their search for an IT Help desk Analyst.

The role centres around providing comprehensive IT Support to internal and external users, where you will act as a pivotal point of contact for all end users.

This is a fantastic time to join the organisation, as they look to maintain their leading status in the market with their huge D365FO implementation project.

Role & Responsibilities

Act as main point of contact for all end users, setting up and maintaining user account set ups (AD, AAD & O365)
Installation, configuration and maintenance of end user devices (windows, android, iPhone, printers etc)
Provide 1st and 2nd line support with some 3rd line support, diagnosing and resolving hardware and software issues for complex problems.

Skills & Qualifications

IT Help desk 1st and 2nd level support
Windows 11, Active Directory, Azure Active Directory, Networking
Excellent working knowledge of troubleshooting commands and tools within Windows OS