Academic Support Specialist - London, United Kingdom - Istituto Marangoni

Istituto Marangoni

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job summary

The Academic Support Specialist is working closely with the Programme Leader for Fashion Design courses in order to support with the administration of the programme and the organisation with the academic activities.

The role supports the Programme Leader in the supervision the progress of the programme and its performance, including its efficiency and the students' satisfaction, whilst coordinates the academic activities related to the course and tutors.

Key purpose of the role

To ensure the management of the admin programme related, by supporting the check of monthly lessons and activities delivered by tutors;
To support with the organisation of the programme;
Support the functions and processes associated with the delivery, monitoring and assessment of academic programmes to the required quality standard;
To effectively liaise with staff in relation to the coordination and management of academic timetables and the availability of teaching space;
To assist with providing timely and accurate management information as required by the Programme Leader;
To maintain an accurate record system of all the documents related to the programme;
To support the pedagogic activity;
To liaise with tutors as needed;
To attend meetings as required, orientations and open days;
To complete any other tasks assigned as appropriate with the role.

Education and skills

Bachelor or Master Degree
Knowledge of Fashion Design as discipline or strong interest for it
Previous experience working in a similar or administrative support position
Experience of dealing sensitively with a range of enquiries and needs
Customer service skills
Problem solving skills
Excellent communications skills and knowledge of the English language, written and spoken
Knowledge of the UK Higher Education system
Knowledge of Fashion Design as discipline or strong interest for it
Excellent knowledge of the Microsoft Office package
Knowledge of the MAC system is highly beneficial
Cultural awareness and sensitivity