Service & Support Administrator - Burton-On-Trent, United Kingdom - Fasttrack Resources Ltd

Fasttrack Resources Ltd
Fasttrack Resources Ltd
Verified Company
Burton-On-Trent, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Service & Support Administrator


Due to continued growth, I am currently recruiting for a
Service & Support Administrator to join the team at our prestigious client in Burton on Trent on a permanent contract.


The client, specialists in manufacturing, are looking for an enthusiastic and dedicated person who prides themselves on delivering first class service and who can really make a difference.


As a service & support administrator, you will act as the link between our internal teams, and liaise with key customers ensuring a fun, energetic and exceptional customer experience, from order through to after-service.


You will assist a team of customer service advisors, logistics planners and production teams to enable the seamless co-ordination of stock management and delivery of customer service.


Role & Responsibilities:


  • Accurate inputting of quotes, orders, credits and reports
  • Ordering of materials and assisting with stock management.
  • Planning & coordinating production requirements
  • Dealing with customer queries and complaints
  • Daily liaison with key internal stakeholders including Sales, Accounts, Logistics & Production
  • Daily, weekly and monthly management of orders & stock levels

Pay & Benefits:


  • Full Time hours per week
  • Monday Thursday 8am5pm & Fri 8am4pm
  • Competitive Salary
  • Discretionary Bonus
  • Free Onsite Parking
  • Cycle Scheme
  • Training & Development Opportunities

About you:


  • Strong customer service experience
  • Experience of planning and coordinating stock to ensure ontime deliveries
  • Ability to think on your feet and adapt well to changes
  • Have a desire and willingness to continuously develop
  • Have excellent communication skills, both written and verbal
  • Are proactive, flexible and able to deliver with a high level of accuracy
  • Are positive, personable and an effective team player

Job Types:
Full-time, Permanent


Salary:
£24,000.00-£26,000.00 per year


Benefits:


  • Casual dress
  • Company events
  • Company pension
  • Cycle to work scheme
  • Onsite parking

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Burton-OnTrent, DE14 2AW: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Service: 4 years (preferred)

  • Accounts: 4 years (preferred)
Stock Control: 2 years (preferred)


Work Location:
One location


Reference ID:
SSA - ST
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