Resident Liaison Officer - London, United Kingdom - Daniel Owen- UK

Daniel Owen- UK

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Contract Type:

Permanent
Location:
South London
Industry:
Property Services
Salary:

£ £33000 per annum

REF:
EM11083_ Contact Name:
Elle Muller
Job Published:
38 minutes ago
Resident Liaison Officer

£28-33K per annum

Full time, perm role

South London

We currently have a fantastic opportunity for a
Resident Liaision Officer to join a Housing Organisation based in South London.***
Purpose of Role:To deliver a first-class liaison and administrative support in a busy environment to the project team, liaising with a wide and diverse customer base in a professional and efficient manner.

Delivering an excellent level of client liaison to ensure high levels of customer & client satisfaction.

Key Responsibilities:

Log any complaints, swiftly resolving and advising the resident of the outcome.
Assist in keeping manual and electronic records of all enquiries, requests and complaints taking appropriate action where necessary.
Communicating with residents / client throughout works program.
Liaise closely with Project Manager and Site Manager to assist in the smooth running of the assigned project.
Highlight any possible breaches of Health & Safety or unsafe working practices.
Good communication skills; must be able to communicate very confidently both verbally and in writing.

Full job spec available on request.

LON123

Keywords:
Resident Liaison Officer, Customer Service, Residents, Social Housing, Repairs, South London