Receptionist/secretary - Derby, United Kingdom - AC Cars

Description

About the Role:
Receptionist/Secretary
Join our esteemed team at a prestigious car manufacturer, located in the vibrant Donnington area. As the Receptionist/Secretary, you will be the welcoming face and the efficient backbone of our showroom operations. Your role will be pivotal in ensuring smooth administrative processes and delivering exceptional customer service experiences.


About the company:
AC Cars
Established in 1901, AC Cars stands as the oldest UK car manufacturer. AC Cars caters to a discerning clientele seeking sophistication, refinement, and performance in equal measure.


Key Responsibilities:

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Front Desk Management: Be the first point of contact for visitors, clients, and callers. Greet guests warmly, answer inquiries, and direct them to the appropriate personnel or department.
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Appointment Scheduling: Manage the appointment calendar efficiently, coordinating with sales representatives and service personnel to schedule client visits, test drives, and service appointments.
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Customer Relations: Foster positive relationships with clients by providing attentive and courteous assistance. Address concerns or requests promptly, ensuring customer satisfaction at every interaction.
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Administrative Support: Assist in various administrative tasks, including data entry, filing, and maintaining showroom supplies inventory. Support the sales and service teams with documentation and coordination as needed.
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Showroom Presentation: Maintain the cleanliness and organization of the showroom area, ensuring a visually appealing environment for clients and visitors.
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Event Coordination: Assist in organizing showroom events, such as product launches or promotional activities, including managing RSVPs, coordinating catering, and overseeing event logistics.


Requirements:

• Previous experience in a receptionist, administrative, or customer service role preferred, with a track record of working with highend clients.
• Excellent communication skills, both verbal and written, with a professional demeanour.
• Strong organisational abilities and attention to detail.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook).
• Ability to multitask and prioritise tasks effectively in a fastpaced environment.
• Enthusiasm for automotive industry trends and products is a plus.

Join Our Team:


Salary:
£19,000.00-£21,000.00 per year


Benefits:

• Company events
• Company pension
• Onsite parking

Schedule:

• Monday to Friday

Ability to Commute:

• Derby, DE74 2RP (required)

Ability to Relocate:

• Derby, DE74 2RP: Relocate before starting work (required)

Work Location:
In person


Reference ID:
AC - R/S