Library and Information Adviser - Canterbury, United Kingdom - Canterbury Christ Church University

Canterbury Christ Church University
Canterbury Christ Church University
Verified Company
Canterbury, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Job details


Salary
£22,681- £24,248 pro rata per annum


Contractual hours
20


Basis
Part time


Job category/type
Administration, Other


Date posted
31/08/2023


Job reference
REQ04495


Attachments
- attachment
  • REQ04495 Library and Information Advisor Job attachment
  • Working Pattern
  • REQ04495.pdfJob description

Background

  • This is an exciting opportunity to join the User Experience Team within the Library and Learning Resources Department as a Library and Information Adviser in Augustine House (Canterbury Campus).
  • The award winning building Augustine House Library and Learning Resource Centre, provides a wide range of facilities, mixing physical resources with learning spaces to support a variety of study needs.
  • The User Experience Team is responsible for frontline and circulation service delivery, including service desks, managing the study environment, leading the development of promotional and marketing activities, supporting and leading student engagement initiatives and student orientation programmes.

The Role

We are looking to fill a 20 hour part time post. Y

_ou will be expected to work a regular evening shift on a rota basis and provide cover for evening and weekend shifts as required._


Reporting to the User Experience Team Coordinator, you will play a key role in providing high quality, user-oriented services and support for students, staff and members of the public.

On a daily basis, you will give advice, in person and remotely, in the use of all facilities and services, and assist in the maintenance of a good learning environment by monitoring student behaviour.

You will also carry out and lead administrative tasks and contribute to the stock maintenance of the library collection. This includes shelving, processing stock disposal and contribute to stock check and stock move projects.

In this post, you will contribute to library orientation activities, assist with Library communications, help develop marketing and awareness campaigns and contribute to the maintenance and content creation for the library website.


Requirements:


  • You will have excellent customer services skills, good IT skills and an enthusiasm for library services. You will also have experience of working in a library or information environment, or customerfocused environment, providing a direct customer support service. You will need to have confident interpersonal, communication (oral and written) skills coupled with welldeveloped problemsolving skills. You will be an effective team player and be adaptable to meet service demands.
The selection process will include a competency-based interview panel, a shelving test, an interaction-based scenario and an inbox exercise.


Additional Information

  • Canterbury Christ Church University is located in the world famous Cathedral city amongst stunning history and heritage. Canterbury is a thriving international destination, with many students and staff choosing to study and work here, making this historic, cosmopolitan city vibrant and culturally diverse.
  • Our staff enjoy competitive salaries and a great working environment with a number of benefits ranging from the occupational pension scheme to use of the University's facilities including the library and fitness centre. We are strongly committed to equality and recognise the value of a diverse workforce.
  • We offer generous holiday entitlements plus eight bank and public holidays, as well as discretionary days over the Christmas period.
  • Canterbury Christ Church University truly welcomes fresh perspectives and new voices. We want you to bring the real you to work, so we are committed to building a genuinely inclusive working environment where everyone is welcomed and where everyone can have a true sense of belonging. Our spirit of community will help us to eliminate discrimination and will enable us all to thrive in a culture that is underpinned by fairness and justice. We therefore seek people to join us who will proactively support and shape this aim and contribute in their own unique way. If this is you, then we are waiting to hear from you.
- #yourCCCU


How to apply

Interviews are to be held:
W/c 25/09/2023


To apply

No agencies, thank you.

Location

Canterbury:


  • Library and Information Adviser
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