Motor Vehicle Coordinator - Uxbridge, United Kingdom - GerrardWhite
Description
Do you have a passion and interest in motor vehicles?
Do you have excellent communication skills?
Are you looking to join a supportive and progressive company that offers ongoing training and development opportunities?
Motor Vehicle Coordinator
We have a fantastic opportunity to join a sociable, progressive, and fast-moving Credit Hire Company that provides temporary replacement cars/vans to people who have been involved in road traffic accidents.
Role Overview
As a Vehicle Coordinator, you would join a collaborative and supportive team handling the management of a fleet of 500+ vehicles provided to motorists involved in accidents.
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Within the role, you will be responsible for matching the correct vehicle to the customer based on the spec, engine size, and caliber of their current car/van. So, a passion and knowledge of cars is a must_
Responsibilities
- Select, coordinate, and organise for a suitable car/van to provide to the customer
- Coordinate and organise the collection and movement of the damaged vehicles
- Communicate with a team of experienced Satellite Hub Controllers to be able to effectively direct the vehicle delivery drivers on the most efficient routes
- Log and record vehicle movement information on the internal database (Proclaim)
- Deal with damage requests, faults, servicing, and returns processes for any returning fleet vehicles allocated
- Carefully checking all documentation and vehicle condition reports returned to ensure processes have been followed correctly.
What will you bring?
- Excellent customer service skills
- A confident and calm approach
- Strong communication skills
- Highly organised
- Ability to work under pressure
- Adaptable, and able to change priorities and plans effectively
- Able to work collaboratively in a team environment.
- Experience using IT systems
What's on offer?
- Structured training and development opportunities
- Health and wellbeing support
- 25 days holiday (incl. Bank Holidays) with the ability to buy and sell more days
- Sociable office and various social activities
Monthly McDonalds Breakfast:
- Rewards Scheme, 5% Pension Scheme, Life Assurance Plan, retail discounts, memberships, discounted restaurants, cinema tickets and much more
Location:
- Uxbridge, Middlesex
Salary:
- up to £23,000 depending on experience
Hybrid:
- build up to 1-2 days of remote working
Hours - Mon-Fri hours 8 am - 4:30 pm
1x Sat every 3 weeks for 2 hours 9 am to 11 am (Paid overtime)
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