Receptionist and Admin Support - Manchester, United Kingdom - Sabz Solicitors

Sabz Solicitors

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is an excellent opportunity for an individual with strong organizational skills, excellent communication abilities, and a passion for delivering outstanding client experiences within a legal environment.

Responsibilities:

Greet and welcome clients, visitors, and staff in a courteous and professional manner.
Answer and direct phone calls, taking messages and relaying accurate information when required.
Provide general administrative support, including sorting mail, managing appointments, and maintaining the reception area's cleanliness and tidiness.
Ensure the reception area is wellstocked with necessary office supplies, brochures, and other informational materials.
Schedule and coordinate client meetings, conference calls, and appointments, utilizing the firm's booking system.
Maintain an accurate and uptodate electronic and physical filing system, including scanning and indexing documents.
Assist caseworkers and other staff members with administrative tasks such as document preparation, data entry, and record keeping.
Collaborate with other support staff to ensure smooth workflow and efficient operation of the firm.
Uphold confidentiality and handle sensitive information with utmost professionalism and discretion.
Stay updated on the firm's services, personnel, and policies to effectively address client enquiries and provide accurate information.
Liaise with external service providers, such as couriers, suppliers, and maintenance personnel, to coordinate necessary services and repairs
Assisting the accounts team in taking payments over the phone (where required)
Helping caseworkers and other staff with general admin duties i.e filing, photocopying, scanning, etc

Requirements (ideal not essential):

Previous experience working as a receptionist or administrative assistant, preferably within a legal environment
Exceptional customer service skills with the ability to communicate professionally and courteously with clients, visitors, and staff.
Strong organisational skills and attention to detail, capable of multitasking and prioritizing tasks effectively.
Proficient in using office software and equipment, including Microsoft Office suite (Word, Excel, Outlook) and general office equipment (fax machines, printers, scanners).
Excellent verbal and written communication skills.
Ability to handle a fastpaced work environment while maintaining a calm and composed demeanor.
Strong problemsolving skills and the ability to make quick decisions.
Knowledge of legal terminology and procedures is desirable but not essential.
Reliable and punctual, with a commitment to maintaining a professional appearance and attitude.
Ability to maintain confidentiality and handle sensitive information with discretion.

Salary:
£21,000.00 per year

Schedule: