Credit Controller - Warrington, United Kingdom - United Utilities

United Utilities

Verified Company

Warrington, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We have a great opportunity for a Credit Controller to join our Developer Services Team.

As a Credit Controller, you'll be responsible for managing a book of debtor accounts to ensure timely payment of outstanding invoices, resolution of account queries and management of debt recovery.

You'll also work within a team of credit controllers to oversee the collection of outstanding customer debt in a manner that ensures high customer satisfaction and compliance to policies and procedures.

Job Accountabilities:

Evaluating new credit requests, performing credit checks for new and existing customers and agreeing credit limits
Setting up/issuing terms and conditions of credit
Account management; this role requires building and maintaining strong relationships with clients to ensure the smooth running of accounts
Monitoring debtor balances to ensure a reduction in DSO
Ensuring timely payment of debts
Maintaining contact with clients to ensure invoices are clear for payment
Following up payments as needed and Negotiating repayment plans
Responding to relevant client enquiries quickly and efficiently
Processing and reconciliation of invoices
Checking, posting and allocating receipts to accounting systems accurately
Preparing and issuing monthly statements of account
Reconciling complex monthend accounts
Producing reports of overdue accounts
Maintaining all customer contact information on internal systems
Liaising with internal legal team to prepare and agree accounts for legal action
Attending meetings and calls with internal stakeholders and external customers to resolve billing queries, disputes and outstanding debt issues
Ensuring credit and collection policies and procedures are followed
Ad hoc duties as required

Knowledge and Skills:

To be successful in this role you'll need experience of working in a commercial credit and collections department (B2B)

You'll also need:

Relevant credit management or purchase ledger qualification would be advantageous
Proficient in MS Office
Strong analytical skills and attention to detail
Good business acumen for problem solving
Strong knowledge of billing systems and management of billing cycles
Effective communication and organisational skills
Drive to complete tasks to a continuous high standard.
Confidence to deal with a range of stakeholders
Excellent time management skills and ability to prioritise a demanding workload

Additional Information:

We need fantastic people to enable us to deliver a great service to the public. We are committed to reaching and recruiting from every community and then supporting employees to achieve their full potential ensuring they feel valued and included, regardless of their gender, age, race, disability, sexual orientation or social background.

Closing Date:16/08/23