Clinical Advisor - Bedford, United Kingdom - HUC
Description
HUC is thriving, and continued growth has enabled us to expand and diversify our service offering.The role of a 111 Clinical Advisor plays an important part of our operation and if you are ambitious there are lots of opportunities for you to develop your skills and explore other avenues within our organisation.
As a 111 Clinical advisor you will answer telephone calls directly from the public and health care professionals, directing the caller to the most suitable service to meet their needs.
The ability to Carry out complex clinical triage, providing assessment, advice, and information patients
Excellent communication skills and want to help and make a real difference to peoples lives
Confidence to handle a variety of calls with empathy
Competency with IT with proven keyboard skills
A passion for providing fantastic customer service
The ability to follow processes and procedures
Reliability and punctuality
We are an Out of Hours provider and the rotas for this role reflect the needs of the service. Currently we have rotas available for afternoons / evenings and weekends shifts
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