Care Co-ordinator - Wirral, United Kingdom - MIAA Solutions

MIAA Solutions
MIAA Solutions
Verified Company
Wirral, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Manage and prioritise referrals for patients needing Pharmacy support, in partnership with the PCN Pharmacists and Pharmacy Technicians, taking an approach that is non-judgmental and based on effective communication skills.

Where required, and as appropriate, the Care Co-ordinator will refer people back to their GP or other health professionals within the PCN as needed.

Be the first contact for patients, their families, and carers to support them to be active participants in their own healthcare.

Answer questions they may have or find resolutions/redirect the question to the relevant PCN practitioners, as necessary.


Where appropriate and advised, work in partnership with existing services to connect patients to community-based activities which support them to take increased control of their health and wellbeing.

Provide support for the relevant PCN Practitioners to provide the best outcomes for the patient care. Ensure continuity of care for patients by organising and facilitating communication between different healthcare providers.

Helping patients transition between different levels of care, ensuring information is shared appropriately and promptly to minimise disruptions in treatment and distress to the patient.

Provide comprehensive care to patients by co-ordinating various aspects of their care and treatment. Collaborating with wider health professionals to ensure all aspects of a patients health needs are addressed. Assist individuals in navigating help around their medication needs, by providing information about available resources, services, and support networks. Act as an advocate for individuals, ensuring their rights and needs are met within the healthcare system.

Empower patients by involving them in the decision-making process regarding their care.

Providing education about medication prescribed for their conditions, care options and self-care strategies allowing individuals to take an active role in managing their health.

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