Admin Team Lead - Grimsby, United Kingdom - SLC Medical Group

Description

The Administration Team Leads are responsible for the smooth, efficient, and effective running of the administration teams, providing day to day support to members of staff under their remit.

Working closely with the Deputy Practice Manager, the post holder will ensure processes and procedures function effectively, maintaining standards for registration with the Care Quality Commission and internal practice policies and requirements.

The position holds first line leadership responsibility for the specific administration team and will be supported by the Deputy Practice Manager.

It is essential that a strict code of confidentiality is adhered to at all times.


Principle Responsibilities:

Responsibility for leading the recall team to ensure patients are booked in for their reviews in a timely manner.

Responsibility for supporting the Prescription Team to ensure that patients requests are processed accurately and in a timely manner, liaising with the pharmacists to complete medication reviews, supporting patients transition to Electronic Repeat Dispensing.

To develop skills to support the Reception Team Lead and provide cover in their absence. Provide support to the management team in developing and reviewing practice policies and systems.

Monitor, co-ordinate and escalate QOF under the direction of the Deputy Practice Manager.

Review staffing requirements and identify training needs Ensure that appropriate mechanisms are in place to maintain patient confidentiality and security of health records.