No further applications will be accepted for this offer, we have other related job offers that you can find below.

Customer Service Advisor - Wigan, United Kingdom - APCOA PARKING (UK) LTD

APCOA PARKING (UK) LTD

Verified Company

Wigan, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Role:

Customer Service Advisor - Based in Wigan

Do you like working in a large diverse team? Are you happy to multi task and provide a service with a smile?

Are you always looking to provide the best solution for the customer and take satisfaction from providing great customer service?
Full time (40 hours)

£10.44 Per Hour

£21,715.20 Per Annum

Any 5 out of 7 days

Working hours between 8AM - 8PM (Shifts are 08:00-17:00, 10:00-19:00 or 11:00 -20:00)

1x Hour Lunch, 2x 15 minute break.

About the Role

Customer Service Advisor - Providing a positive and excellent customer journey from beginning to end and working to ensure customer satisfaction.

What you'll do:

You will answer inbound calls from clients, customers and mobile enforcement officers to arrange clamping, and declamping of vehicles parked incorrectly in Ireland.
Be placed in a rotating roster with your fellow CSC members and must be flexible to change working hours.
Work 5 x 9hour shifts per week although this may change if overtime is required (1 hour deducted for lunch)
You will be required to work between the operating hours of 8AM 8PM.
You be required to work in our office as our contracts are essential services. (So no remote or hybrid working)

What you'll bring:

Previous experience working in a call centre environment is an advantage, although not essential
We are looking for someone with a basic knowledge on computers, although not essential.
You will be targetoriented, customerfocused, and have a friendly manner.

What we'll offer you: