Office Services Operator - London, United Kingdom - Williams Lea

Williams Lea
Williams Lea
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Office Services Assistant
- £26,000

  • London (EC2A)
  • Fulltime hours per week
  • Williams Lea is the leading global provider of skilled businesscritical support services to financial, legal and professional services firms.
  • Sound good so far? Then this is the perfect position for you and you are just the individual that we are looking for
  • The Job:
  • Ensure all deadlines are met and renegotiate those that are unachievable in a proactive fashion by liaising directly with the client.
  • To deal with any issues raised by escalating these to your line manager as and when required.
  • To ensure that all logs, forms and workrelated administration are completed in an appropriate manner.
  • To ensure that any training needs are requested in writing to your line manager.
  • Adhere to all site procedures as are recorded within the operations manual.
  • To ensure you arrive in good time ready to start work on your given shift.
  • Stationery Administration
  • Checking stock levels of paper, reprographics supplies, stationery cupboards & general supplies
  • Ordering stock, adhoc requests, printed matter, reprographics supplies, etc.
  • Delivering Adhoc requests
  • Filling stationery cupboards
  • Stock Reconciliation
  • Delivering files and dividers
  • General Administrative duties
  • Ensure the store areas are kept tidy and free of rubbish
  • Office Services Duties (Monday & Friday)
  • Act as a point of contact, at the reception desk on Mondays and Fridays, and triage any incoming queries as follows:
  • Divert room booking queries to Reception or Reservations
  • Divert Facilities queries to the Office Operations helpdesk
  • Dealing with locker issues
  • Issuing and logging day passes
  • Notifying staff of any arriving visitors
  • Room checks at the start of shift and during to ensure rooms are tidy
  • Checking of kit in meeting rooms
  • Room set up of social space moving the wall
  • Processing inbound/outbound mail
  • Checking the in/out trays
  • Collecting/delivering twice delay runs to HQ
  • The Experience:
  • We are looking for someone with excellent Customer Service skills.

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