Senior Programme Administrator - Oxford, United Kingdom - Oxford University Hospitals NHS Foundation Trust

Oxford University Hospitals NHS Foundation Trust

Verified Company

Oxford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The purpose of this role is to provide comprehensive and confidential administration support to the Thames Valley AAA Screening Programme, ensuring administration activities are executed to the highest standards and the office provides a first class clinic and appointment service.

To ensure efficient service delivery with the purpose of offering screening to all eligible cohort in the Thames Valley in line with the National Quality Standards.

As such you will work closely with colleagues in the Screening Administration Team and Screening technicians as well as liase with Healthcare Professionals, administrative and secretarial staff both within the organisation as well as patients, relatives and GP Practice Staff.

The post plays a supporting role to the AAA screening programme and ensures that members of the public are informed of the benefits of the programme.

Arranging appointments and referrals for the screening programme

Organise clinics

Monitor programme performance and manage failsafe trackers

Manage programme invoices and purchases

Manage correspondence

Liaise with programme manager, screeners and other administrator as needed

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country.

It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family.

Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Planning & Organisation

Analyse annual cohort across the three counties to develop the annual screening schedule and manage clinic frequencies according to patient numbers remaining to be screened.

Work with local managers to increase/decrease clinic frequency and arrange ad hoc clinics according to programme needs in order to ensure all cohort patients are seen with the screening year.

Keep Programme Manager informed of progress/issues.

Organise clinic schedules for screening and monitor staffing levels to ensure coverage - with support from Screening Technician Team Leader and Programme Manager to ensure capacity.

Co-ordination of Nurse Assessment clinics - ensuring each county has coverage each month and that appropriate venues are arranged taking into account nursing staff availability.

Provide a comprehensive service for arranging appointments for the screening programme without supervision.

Be responsible for optimal utilisation of screening clinics and staff time. Check patient and participant lists and data for accuracy, and contact GPs to resolve anomalies if required.

There may be a requirement to send abnormal ultrasound results to the consultant radiologist for reporting on a regular basis, and check that any outstanding reports are returned within a reasonable period, notifying the Manager when delays arise.

Circulate result letters to the appropriate GPs, alerting them to abnormal measurements and to patients who failed to attend appointments.

File results and copy correspondence appropriately in patients' records. Maintain an accurate filing system.

Organise and monitor staff rotas and clinics for screening and Vascular Nurse Practitioner clinics, in association with the Screening Technician Lead Leader and Programme Manager.

Check current availability, book venues, and rearrange staff rotas accordingly. This includes Prison clinics and all associated security arrangements for a Prison Clinic.

Organise surveillance appointments and monitor aneurysm growth rates, including scheduling follow-up ultrasound appointments and vascular nurse practitioner clinics. Take responsibility for failsafe tracking of surveillance patients in line with national guidance.

Highlighting to the Programme Manager, Clinic Lead and Vascular Nurse Practitioner where patients fall into the high growth rate and require clinical attention sooner than planned.

Make patient referrals to the Vascular Lab for further medical imaging as needed resulting from non-visualisation decisions and QA comments.

This includes updating patient details with their results.

Make patient referrals to Vascular Surgery as needed.

Maintain the screening programmes failsafe trackers to a high standard and alert Programme Manager to any concerns.

Operational Management

Physical Skills

The post holder will require a high level of skill