Telephonist - London, United Kingdom - Gray's Inn Medical Practice

Gray's Inn Medical Practice
Gray's Inn Medical Practice
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
Founded in 1879 we are one of the oldest GP surgeries in the UK.

We pride ourselves on traditional values of family practice with all of the facilities of modern healthcare such a Skype / Facetime and electronic remote prescribing.

We continue to work from the adjacent house to where we were founded.

If you are driven, have personality and enthusiasm and are looking for an opportunity with excellent career prospects within a GP surgery, then we would love to hear from you.


As a Telephonist you will be responsible for answering the telephone, accurately taking and relaying messages efficiently and ensuring the smooth transition of calls are met and patient needs are taken care of.

You will be the first point of contact Alongside primarily answering calls you will aid in helping the Receptionists tackle administrative task such as contacting patients to book in appointments and relay messages to Patients from the GP Telephonist
  • Skills & Experience
  • Must possess an excellent telephone voice
  • Have an outgoing personality and enjoy customer contact
  • Confident and polite telephone manner with an excellent command of the English language.
- Ability to deliver excellent patient service - Good interpersonal skills to be able to deal with patients at all levels - Ability to work in a team environment
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