Internal Communications Specialist - London, United Kingdom - Lucid Group

Lucid Group
Lucid Group
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Overview:

#LI-Hybrid
We are hiring for an

Internal Communications Specialist that can inspire and connect Lucidians across the Group with engaging communication campaigns and initiatives, driving communications excellence with detailed planning, content creation and channel management.


We have spent the last year laying the foundations for our internal comms strategy and defining how we use our internal channels to create connection through communications that engage and inspire our people.

We are looking for someone with a passion for internal comms to bring their vision and expertise to take us into the next phase of our cultural transformation.


ABOUT LUCID GROUP
Lucid Group are a multi-capability global healthcare communications company.


We partner with the pharma and biotech industry to deliver pioneering solutions that change behaviour, improve clinical practice and advance health outcomes.


Our people-centric approach means we create deep, durable partnerships with our ambitious clients to inspire behaviour change by exploring creative solutions and designing compelling experiences that empower the recipient to learn, understand and act.


Responsibilities:


THE ROLE

  • Designing, defining and implementing the annual internal communications plan
  • Working with key stakeholders across the business to develop initiatives, create content and execute events and tactics that engage, connect and educate across the organisation. Own volume management of activity, planning with our audience in mind
  • Manage and update the internal communications dashboard with an outline of what's coming up each month. Provide engagement metrics at the end of each month
  • Lead on the monthly and biyearly Town Halls including agenda and event manage, pre and post events. Ensure feedback is captured and changes made accordingly
  • Provide counsel to the senior leadership team on internal communications and employee engagement as required
  • Develop and implement a channel engagement plan for senior stakeholders to get them using our key channels for communication and visibility deliver training where needed
  • Manage and deliver business as usual internal communications to ensure employees are informed of organisational news, announcements and activity across multiple channels and tools (including intranet, newsletter, meetings and events)
  • Plan, editing, designing and writing content
  • Respond to Glassdoor reviews ensuring key stakeholders see responses and approve ahead of posting them
  • Work with the Office Experience Manager and Facilities team to create and organise small to large employee events
  • Partner with key stakeholders to provide internal communications support for projects and campaigns across the organisation, developing communications plans, advising on implementation and developing content
  • Work with digital and editorial functions to ensure high quality assets are delivered
  • Manage the intranet to ensure it's up to date and being used in the best possible way
  • Ensure communications and activities deliver to clear, consistent messaging across all channels aligning to our branding and promoting our vision, mission and values
  • Actively contribute to the internal communications, engagement and wider HR strategy
  • Create forums for employees to share their feedback responding to feedback and adjusting communications accordingly and share relevant insights
  • Continues to find new innovative ways to identify, create and curate content to deliver messages that are interactive and engaging to build connection and community across the group

Qualifications:

Essential Criteria:


  • Experience in creating connection and community through internal communications channels, strategy and employee engagement
  • High attention to detail especially with copywriting and copy review
  • Clear and engaging storyteller with strong communication skills, written and verbal
  • Ability to synthesise information
  • A working knowledge of SharePoint and content management systems
  • A calm and logical approach comfortable communicating with all levels and able to instil confidence
  • Comfortable working with discretion, dealing with sensitive, complex and confidential situations
  • Literacy with social media tools and different styles of content
  • The ability to work proactively and manage a diverse workload delivering high quality outputs within challenging timescales
  • Ability to design creative content and branding skills
  • Ability to build relationships with stakeholders at all levels
  • Ability to bring new ideas to the table, hold a firm opinion, but also accept a valid alternative

Desirable Criteria:


  • Strong project management
  • Experience working within an HR department
  • Organisational, budget management and planning skills
  • If you look at this list and feel you don't meet every single requirement, we still want to hear from you We encourage you to apply, have a discussion with us about th
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