Technical Account Director - London, United Kingdom - Collinson

Collinson

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Join Our Team as a Technical Account Director (Pre Sales)

Company Overview:
At Collinson, we're on a mission to craft the world's most valued travel ecosystem. With a rich heritage in global loyalty and benefits, we're recognised as one of the UK's high-growth companies.

Our passion lies in creating unforgettable customer experiences for renowned brands, helping them acquire, engage, and retain discerning customers worldwide.

The Role:

Are you a dynamic leader with a knack for nurturing client relationships? We're seeking a Technical Account Director to join our team.

Your expertise in Salesforce solutions will be key in crafting personalised communication strategies and executing impactful marketing campaigns.

Key Responsibilities:

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Client Relationship Management: Forge strong connections with key clients, understanding their objectives and crafting tailored loyalty strategies.
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Strategic Planning: Collaborate with clients to develop comprehensive loyalty strategies, leveraging Salesforce solutions.
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Campaign Execution: Oversee the execution of marketing campaigns, ensuring they meet client expectations and drive results.
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Data Analysis: Utilize data analytics to measure campaign performance and optimize loyalty programs.
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Budget Management: Efficiently manage client budgets to maximize ROI.
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New Business Development: Identify upselling opportunities and contribute to business growth.
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Reporting and Presentation: Deliver regular reports and presentations to clients, showcasing campaign performance and insights.

Requirements:

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Experience: Solid experience in account management and within loyalty marketing or communications, with expertise in Salesforce solutions.
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Skills: Strong communication, presentation, and negotiation skills. Proficiency in SFMC, SFLM, SF CRM, and marketing automation tools.
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Analytical: Data-driven mindset with a knack for interpreting insights.
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Results-oriented: Track record of meeting and exceeding targets.
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Strategic: Creative problem-solving skills and a strategic mindset.
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Proficiency: Proficiency in Microsoft Office Suite and CRM software.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our ongoing success. _
We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work

Our company values are:
Act smarter, Do the right thing, One team and Be insight led.

These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

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We also have our very own Beacons (Domestic Abuse Advisors) supporting within each of our global offices. Our Beacons will be your point of contact if you or someone you know needs support.