Customer Service Representative - Edinburgh, United Kingdom - AACQUISITIONS LTD
Description
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.
Responsibilities:
- Provide accurate and timely information to customers regarding products, services, and policies
- Analyze customer feedback and provide suggestions for improvement to enhance the overall customer experience
- Maintain a high level of professionalism and phone etiquette when interacting with customers
Skills:
- Excellent communication and interpersonal skills
- Strong data entry skills with attention to detail
- Ability to analyze customer needs and provide appropriate solutions
If you are passionate about delivering exceptional customer service and have the required skills, we would love to hear from you.
Salary:
From £24,471.36 per year
Benefits:
- Company events
- Onsite parking
- Paid volunteer time
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Edinburgh: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Application deadline: 04/04/2024
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