Customer Service Administrator - St Albans, United Kingdom - Red Door Recruitment

Red Door Recruitment
Red Door Recruitment
Verified Company
St Albans, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

St Albans

£26k + £2k bonus potential

Monday to Thursday , Fridays 8.30-4pm


We are looking for a passionate customer service administrator to join our client's well-established company based on the outskirts of St Albans.

This is a highly regarded international innovative organisation. The company culture is inclusive and supportive, based on ethical values and one of the reasons people stay for many years


What's in it for you?
-
Salary: £26k + £2k bonus potential:


  • Hours: Monday to Thursday Fridays 8.

30-4pm:
-
1 day WFH per week after probation:

  • Pension
  • Growing and progressive environment
  • Busy and interesting role
  • Excellent opportunity for someone in retail to gain office experience

Key Responsibilities for the Customer Service Administrator

  • Providing effective customer service and support to external and internal customers
  • Preparing quotations and proforma invoices
  • Supporting new business accounts
  • Handling invoice/collection queries
  • All pre and post sales enquiries
  • Customer complaint handling
  • Advising customers of any order delays

For this Customer Service Administrator role they are looking for:

  • Minimum 2 years customer service experience, with retail (customer facing) experience
  • Proficiency in MS Word and Excel
  • Excellent verbal and written communication skills
  • Numerate
  • Drives for results and positive outcome
  • Pays close attention to detail, and accuracy
  • Proactive, with ability to multitask and manage time effectively
  • Previous experience using SAP is desirable
  • A car driver is preferred due to office location
  • Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website._

Job Types:
Full-time, Permanent


Salary:
£26,000.00 per year


Benefits:


  • Company pension
  • Work from home

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Work Location:
Hybrid remote in St Albans


Reference ID:
JB3521
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