Aftersales Administrator - St Albans, United Kingdom - Eclipse Recruitment (Hemel) Ltd

Eclipse Recruitment (Hemel) Ltd

Verified Company

St Albans, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for a highly organised Aftersales Administrator with strong customer service skills to join an employer located in St Albans.

Benefits include 25 days holiday plus bank holidays, pension and death in service x 3 of your salary.

Day to day duties of the Aftersales Administrator will include:

Ensuring the tracking of open orders, starting with acceptance by the service partner till the completion confirmation of the customer
Maintenance of excellent customer relationship and high customer satisfaction
Monitor internal interfaces
Responsibility for the efficient handling of the different processes
Telephone support for service partners and stores
Telephone acceptance of service calls and the written assignment of external and internal service technician