Ward Clerk - Walsall, United Kingdom - Walsall Healthcare NHS Trust
Description
We have an exciting opportunity for Ward Clerk in the Acute Medical UnitTo provide an efficient, effective and comprehensive administrative support for the department/area ward 29.
Duties will include administrative tasks such as record keeping, data entry, filing and scanning.
Dealing with telephone queries, checking and updating patient information with clinical staff, managers and patients.
Communicating information verbally and in writing, providing routine information for patients and staff, for example discharge, admission, transfers and making appointments.
May be required to handle barriers to understanding for example anxious patients, relatives, cultural differences, and language or communication difficulties.
Duties will include updating patient management systems, answering calls and greeting patients/relatives, preparing notes and supporting the nursing team with all aspects of ward administration.
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents.
Construction of the new integrated critical care unit was completed in2018,extension of a Neonatal Unit and brand new, state of the art Emergency Department is in the process of being completed.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional.
RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM
To provide an efficient, effective and comprehensive administrative support for the department/area
Duties will include administrative tasks such as record keeping, data entry, filing and scanning.
Dealing with telephone queries, checking and updating patient information with clinical staff, managers and patients
See job description for full details
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