Product Training Lead - London, United Kingdom - Global Radio Services

Global Radio Services

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Product Training Lead - DAX

Reporting of the R
ole
This role reports into the Head of Talent Development, with a reporting line into the Programmatic and Data Director - DAX

Overview of job

DAX is our pioneering digital advertising exchange which connects advertisers with audiences at scale across digital audio and programmatic outdoor.

The Product Training Lead will be responsible for ensuring the National and Local sales teams have the knowledge and skills necessary to over-deliver on the needs of our advertising partners.

This will range from helping them to confidently communicate our products, to strategically planning campaigns, to excellent articulation of our targeting capabilities, and delivering brilliant post-campaign insights.

3 best things about the job

You'll be able to create a bit impact on a key business project, Supercharging DAX
You'll be responsible for creating fresh, innovating learning which will link to an increase in revenue
You'll get to work with some of the best in the industry

Measures of success -

In the first few months, you would have:

Fully familiarised yourself with Supercharging DAX and the project so far (to include understanding the learning gaps)
Embedded yourself within the DAX team and built strong relationships with your key stakeholders
Gotten to grips with DAX as a product and the go to market campaigns for both National and Local Sales
Fully upskilled yourself on DAX with a strong understanding of the Digital Media marketplace

Responsibilities of the role
This role will operate as an internal learning & development consultant across Commercial teams.

Leading all elements of Supercharging DAX project to include project management, resource management and communications. The aim of the project is to increase the DAX knowledge and skill of the sales teams to an intermediate to advanced competency level.

This would include:
- identifying level of competence across all sales roles
- designing internal training programme, based on role requirements
- implementing internal training programme, to include training delivery measuring success

Supporting with all DAX related content in Commercial induction programmes
Working with DAX team on training RE process/product/collateral launches and changes spanning from tech, to data, to process
Working with DAX team as part of product builds to become the SME for all DAX training
Utilising the internal training programme to building an externalfacing accreditation programme to increase DAX product knowledge and awareness in the industry

What you will need

Experience of learning & development within the wider Media ecosystem, any within the Digital Media or Tech space would be an advantage
A strong understanding of the full learning cycle to include identifying needs, recommending creative and innovative solutions that need the business need, implementing the solution to a high standard and evaluating the return on investment
Exceptional training design skills, virtual and trainerled, to include:
Ability to ensure all content is business-relevant, aligns with our purpose and values and reflects the tone and style of the business
Exceptional facilitation skills, to include:
Ability to present complex information in a clear, compelling, and simple way
Delivering content in an engaging way that supports the learners
Public speaking skills such as pace, projection, eyecontact, inclusive language etc
Ability to adapt to a diverse audience and 'work the room' be that face to face or virtual
Active listening and effective questioning techniques to ensure all learners are engaged and making the most of the content
Criticalthinking and commercialawareness skills; using analysis and evaluation to propose a development/project intervention that meets the needs of the business and has a strong return on investment
Relationship management skills: able to build effective relationships quickly with your key stakeholders, gain buyin, maintain an active network, influence others and being a trusted partner
The ability to keep up to date with external and internal trends and understanding how this knowledge can be used to enhance our Supercharging DAX development offer
The ability to adapt to needs of business, demonstrate resilience and operate at pace in an everchanging business environment
Demonstration of our Global values:

Keep it simple
Tech smart, proficient in Microsoft Office (PowerPoint, Excel, Word) and other collaborative tools (e.g. Sharepoint, OneDrive, Teams, Workplace)

Think big
Creative-thinking and problem-solving skills; challenging their own and others' thinking to be innovative and forward thinking and being solutions focused

Own it
Taking responsibility for driving your own workload, working autonomously and managing your time

Better together:

Acting with a people-first approach, as par