Assistant Housing Adviser - Kirkcaldy, United Kingdom - Frontline Fife Homelessness Services
3 weeks ago
Description
Job Title
Assistant Housing Advisor
Location
Kirkcaldy
Responsible To
Lead (Homelessness Prevention)
Terms and Conditions
Hours: 36
Salary:
£20,500
Contract Type:
Fixed Term Temporary
Probationary Period: 25% of Contract Term
Post Purpose
The Assistant Housing Advisor role is key for establishing a career in housing, social care and advocacy. The post holder is responsible to Frontline Fife's Lead for Homeless Prevention.
As this is a development role, the post holder will be supported to develop their knowledge and skills in housing advice and will have the opportunity to undertake a fully funded qualification while working.
A main component of this role is to support clients to reduce homelessness and housing insecurity through empowerment.Team Purpose
The overall aim of Frontline Fife Homelessness Services is to end homelessness across Fife through preventative action and by assisting people to choose the life they aspire to.
Duties/ Responsibilities
Housing Advice Service Delivery
- Work to achieve positive client experiences and seek continuous feedback.
- Delivery of Housing Options and Information
- Support the work of the Brief Intervention Service to prevent homelessness.
- Assist in the delivery of Housing Advice community Drop-In clinics across Fife.
- Assist in negotiating with third parties on behalf of the client and refer them to other agencies to address their wider needs.
- Maintain accurate records and performance data to evidence and report client outcomes to meet funder/compliance requirements.
Team working
- Work flexibly to assure a full service is maintained across the organisation.
- Work to promote positive relations and share better practice.
- Foster cross team and interagency working.
NB All staff have a duty to protect supported individuals from abuse and to report any concerns immediately to their line manager or other management staff and to work in accordance with the Protection of Vulnerable Groups (Scotland) Act 2007 and Data Protection/GDPR legislation.
This job description must be read in conjunction with the general requirements of Frontline Fife's Policies, Procedures and Performance Appraisal System, and the Standards set by appropriate Regulating Bodies.
Person Specification
Attributes
- Compassionate and non judgemental
- Commitment to delivering quality
- Outcome focused
Essential
- Commitment to learning and development
- Confident use of office 36
- Full Valid Driving License and access to own transport (with business insurance) or otherwise be able to travel throughout Fife.
- Knowledge and understanding of poverty and inequalities
Desirable
- Experience in advice giving
- Knowledge of homelessness
Assessment
- Application, Interview, References
Experience
- Experience of working with marginalised group or communities experiencing inequalities.
- Evidence of working to targets and achieving outcomes.
- Experience in an advice giving role.
- Experience of maintaining accurate, uptodate records and organising time effectively.
- Ability to actively listen, negotiate with others, make informed decisions and build respectful relationships.
Education, Qualifications & Training
- SVQ Level 2 / SCQF Level 6 in a relevant field.
Interpersonal & Communication Skills
- Ability to manage one's own and other's emotions in a calm and thoughtful manner.
- Proactive and able to problem solve and think creatively.
Working Values
- Commitment to the principles and practice of continuous improvement.
- A belief and evidence of working to the values underpinning social inclusion, dignity, and respect.
- Willingness to challenge the status quo in a positive manner.
Job Types:
Full-time, Fixed term contract
Contract length: 12 months
Salary:
£20,500
.00 per year
Benefits:
- Company pension
- Gym membership
- Work from home
Schedule:
- Monday to Friday
Work Location:
Hybrid remote in Kirkcaldy
Application deadline: 11/08/2023
