Protection Assistant - North East, United Kingdom - International Rescue Committee

International Rescue Committee

Verified Company

North East, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Requisition ID:
req37323

Job Title:
Protection Assistant

Sector:
Protection and rule of law

Employment Category:
Fixed Term

Employment Type:
Full-Time

Open to Expatriates:
No

Location:
Hagadera, Kenya

The overall purpose of this role is to provide general support to Protection activities under the Integrated Emergency Health, Nutrition, and Cash response in drought-affected areas in Dadaab and Fafi sub-counties in Garissa County.

Based in Hagadera main office, and under the direct supervision and mentorship of the Safe Programming Officer (SPO), the person will be responsible in contributing to the planning, development, implementation, and monitoring of protection mainstreaming activities.

Major Responsibilities:

The Protection Assistant will provide support in prioritizing Do No Harm assessments, accessibility audits and client satisfaction surveys to ensure that project interventions are accessible, safe, and meets the needs of the affected population.
In collaboration with the Supervisor and sectoral leads, map outreach locations and conduct information dissemination sessions on available services, general protections issues, client rights, and how to make complaints.
Support in facilitating the involvement of affected population in the project implementation to ensure their regular participation in decisions that affect them.
Support communitybased structures by facilitating relevant group dialogue and mentoring participants to selfidentify protection concerns that affect their communities while accessing IRC services, and contribute in generating communitybased solutions.
Under the guidance of SPO, and in coordination with Client Feedback Assistant and MEAL, supervise and improve awareness, accessibility, and efficiency of the reactive feedback Complaint and Feedback Mechanism (CFM)s
In coordination with Client Feedback Assistant, ensure that any feedback or complaint feeds into the Feedback Registry, and that timely response is provided to clients and the community.
Provide support to the Protection team in organizing and facilitating proactive engagements like dialogue meetings with leaders, focus group discussions with atrisk groups such as minority groups, older persons and persons with disabilities, any other relevant protection assessments.
Identify protection risks, providing protection responses to individuals, including referrals and referral tracking.
Support in organizing and training staff on Protection principles and other cross cutting issues like PSEA, Fraud and Corruption Prevention to the implementing teams.
Accurately document protection assistance data and information and safely storing all information and records.
Contribute to mapping of protection actors and services in Hagadera.
Prepare requests for individual assistance requests, and support in delivering the assistance.
Submit weekly activity reports to the supervisor.
Supervise volunteers, ensuring they are working as scheduled, providing coaching on their roles, and consolidating their activity reports.

Key Working Relationships:

Position Reports to:
Safe Programming Officer

Position directly supervises:
Community Volunteers

Other Internal and/or external contacts:
Regular coordination with Client Feedback Assistant

Qualifications

A Diploma or University degree in Human rights, Law, Social Work, Sociology, Psychology, Development Studies, Community development or any Social Sciences related qualification.
At least 2 years of professional experience in the field of protection interventions, human rights, community development, counselling, or other related humanitarian interventions.

Skills and Competencies:

Ability to work with a broad spectrum of people successfully and professionally.
Ability to maintain confidentiality, respect, inclusivity, and safety of clients always.
Productive and committed to achieving agreed outcomes.
Produces and delivers quality results in a serviceoriented and timely manner
Handling and sharing knowledge: Continuously seeks to learn, share knowledge, and innovate.
Accountability: Takes ownership for achieving the Organization's priorities and assumes responsibility for own action and delegated work.
Encourages and contributes to clear and open communication. Explains complex matters in an informational, inspiring, and motivational way.
Excellent interpersonal and problemsolving skills, creativity, and flexibility.
Solid analytical problemsolving abilities.

Working Environment:
Standard office work environment and a lot of engagements with clients in a refugee camp.

_ Standards of Professional Conduct__:

The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way - Code of Conduct.

These are Integrity, Service, Accountability and Equality. In accordance with these values, the IRC operates and carries out policies on Beneficiary Pr