Talent Acquisition Contingent Workforce Lead - London, United Kingdom - EY

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Interim TA Contingent Workforce Lead

The opportunity

The Contingent Workforce Lead is responsible for management and continuous improvement of the firms Contingent Workforce strategy, operating model, policies and processes.

As EY accelerates into an unprecedented period of purposeful growth, it is anticipated that our Contingent Workforce will grow rapidly as a key component of our delivery model.

This is an opportunity to enter this equation near the ground floor to help build a world class Contingent Workforce capability.

This role is a manager grade (L3) role.

This is a maternity leave cover role for 12 months.

Reporting line - TAA Operations Leader

Your key responsibilities

Take overall accountability for delivery of Contingent Workforce hiring for UKI EY
Oversee our Managed Service Provider, supporting their delivery and managing performance against strategic priorities to ensure we move forward in an effective partnership
Lead the development and delivery key strategic initiatives delivering significant service improvements
Enablement and activation of the Contingent Workforce model within EY's various Service Line groups to drive adoption, and align capability with the needs to stakeholders, especially Virtual Bench capability, and promote consistency of operation and performance
Act as an escalation point to troubleshoot any service issues, whether they are process, people or technology and resolve quickly, as well as identifying, scoping and driving continuous improvements
Work collaboratively with our Global Procurement team and offshore supplier analytics team to track and measure KPIs, SLAs and resolve invoicing and billing issues
Own and drive bespoke solutions and support special situations (e.g. complex oversees contractor management solutions, Statement of Work situations)
Act as SME for Contingent Workforce advising on pitches for new client work, where there is a significant Contingent Workforce component
Act as Contingent Workforce expert supporting the integration of new acquisitions where target organisation has a Contingent Workforce capability
Act as an expert on Contingent Workforce for our Employment and Contract Lawyers, Audit Independence team, Quality and Risk Management, Data Privacy, InfoSec and Employment Tax teams, often working collaboratively to resolve complex problems
Take accountability for management of key risks associated with contingent workforce eg AWR, IR35 and GDPR
Take accountability for the technology platforms associated with Contingent Workforce including timesheeting, billing, ATS, CRM capabilities both owning the technology pipeline and roadmap, and acting as functional expert and country super user, as well as driving implementation programmes as PM
Operate as part of the extended Recruiting Leadership team, contributing to leadership calls and meetings with updates, and enabling other teams (eg Experienced Hire) to support the Contingent Workforce model and taking forward opportunities to collaborate effectively

Skills/Experience required:

Significant experience of Contractor recruitment and management, ideally managing or working within a Managed Service Provider, and/or managing multi £million contracts
Experience working within a professional services environment (desirable) and/or experience navigating a complex, fast moving environment
Project management skills, delivering multiple workstreams, leading matrix managed teams across multiple locations
Experience of delivering process excellence
Change management and communications skills
Ability to influence senior stakeholders, often under pressure
Demonstrated ability to navigate ambiguity, problem solve and exercise judgement under time pressure
Strong track record of creating commercially effective solutions to complex problems
Analytically strong approach to data, reporting and procedure
Core understanding of legal and regulatory factors effecting engagement of contingent workers such as Agency Worker Regulations and IR3
Ideally some experience of relevant systems such as SAP Fieldglass or an equivalent Contractor Management solution

What we offer
We offer a competitive remuneration package where you'll be rewarded for your individual and team performance.

Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.

Plus, we offer:

Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You'l