Mash Duty Support Officcer - London, United Kingdom - Akton Recruitment Ltd

Akton Recruitment Ltd

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Barnet Council
Akton recruitment has an exciting opportunity for a MASH Support officer to join the team at the Barnet Council.
Job Role - MASH Duty Support Officer

Purpose of Job:

A Duty Support Officer is a Para-Professional whose primary decision making is based on experience and training and who provides enhanced administrative support in meeting the demands of frontline practice.

This practical support is crucial in ensuring thatMASH professionals are able to effectively deliver excellent practice for the residents of Barnet.

To provide a first point of contact for Barnet Children and Families Service for professionals, Barnet residents and service users.
To have a working knowledge of the Children's Act, Working Together to Safeguard Children, Housing and Immigration legislation.
To refer clients who do not need a social work service on to other services as appropriate.
To urgently prioritise and process referrals and queries alerting the manager about anything of concern

2 Key accountabilities/duties/responsibilities:

To work proactively and cooperatively with the MASH Manager, Social Workers and social work practitioners to ensure that the team meets its aim of ensuring that referrals receive a rapid and appropriate response.
To ensure effective collaboration with major partners within the MASH hub inclusive of but not limited to police, health and education professionals and Barnet's early intervention services.
To develop and maintain good working relationships with other teams within children's social care, other council departments and children, young people and parents/carers referred to the service.
To undertake preliminary interviews with professionals and members of the public to establish the nature of the request for a service.
To provide advice, guidance and prompt, high quality responses to all enquiries.
To respond efficiently to telephone enquiries of a complex and sensitive nature.
Ongoing screening and prioritising of referrals received into the central MASH Mailbox.

Important Information
3 Month Contract
£17.00 ph (Umbrella Council)
Strong administrator for busy MASH team based in Colindale. Experience of working in a MASH or social care team would be an advantage. Hybrid working arrangements - roughly twice a week but this can be agreed at interview. Free parking or a 5 minute walk fromthe tube station