Case Officer - Folkestone, United Kingdom - Folkestone & Hythe District Council
Description
£23,744 - £31,663 pro rata per annum
We are currently seeking a self-motivated and proactive individual excited by the challenge of a role within our Case Management (Corporate Services) team.
Working in a multi-skilled team focused on delivering core services, this is a fantastic opportunity to work at the heart of the council, providing excellent customer service to a whole range of stakeholders.
The primary function of the post holder will be to assist with the recovery of debts including council tax, overpaid housing benefit, sundry debts and business rates (NNDR).
There will be an element of taking inbound calls but the predominant function will be general debt management work including outbound calling.
You will need to have some experience of working in a customer focused administrative support role and the demonstrable ability to meet service performance targets, you will also need to be able to adapt to a constantly changing environment which can be influenced by economic stability as well as legislative changes.
The closing date is 12pm on Monday 9th January 2023
How to apply
Further information on this vacancy
Job Types:
Part-time, Fixed term contract
Salary:
£23,744.00-£31,663.00 per year
Work Location:
Hybrid remote in Folkestone