Team Administrator - London, United Kingdom - Imperial College Healthcare NHS Trust

Tom O´Connor

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Tom O´Connor

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Description

An exciting opportunity has arisen for an experienced Administrator to join the Hammersmith Hospital Specialist Medicine Directorate at Imperial College Healthcare NHS Trust.


The post is responsible for the effective provision of administrative and clerical duties to support the smooth running of the Endocrinology and Diabetes services.

The post holder with support the Diabetes Specialist Nurse across all 3 sites. The person will also be expected to support the Endocrine OPD Centre reception duties.

  • Input and maintenance of accurate patient information on Trust information systems.
  • Provision of excellent customer service to members of the public and staff who visit or contact the Centre.
  • Contribution to positive patient experiences.
  • To provide a full range of medical administrative support service to consultants and nurses and team with the Diabetes Service.
  • Manage own workload, demonstrate efficient organisation and oversee the smooth effective operation of the office.
  • To work autonomously with a team, providing full organisational support to the consultant's practice and the DSN team.
  • To ensure procedures and working practices are in place so that the Speciality and Trust can deliver a service that meets the standards and targets that have been set.
  • To provide a considerate, patient focussed service in all dealings with patients and staff around the hospital
  • To answer telephone queries, book patient appointments, process patient letters
  • To code clinical outpatient activity on Trust Information System and maintaining a high quality of service to patients carers and other visitors
  • Cross site cover
  • Rotation of work with Endocrine Centre OPD


At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme.

Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.


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