Service Desk Administrator - London, United Kingdom - PSR Solutions

PSR Solutions
PSR Solutions
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Job description
We are looking for a Service Desk Administrator to join our building services team in London.


Working as a Service Desk Administrator you will proactively manage reactive and planned tasks through the CAFM system, undertake general administration and telephone duties.

Produce maintenance related documents, reports and proposals. Generate work orders and reports, data inputting of completed work orders, time sheets and service reports


You'll:


  • Monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system.
  • Administer & update computerised tasks including certification and work records.
  • Produce PPM and reactive work orders via the CAFM system and help desk orders and documents.
  • Assist with production of reports, survey data and general maintenance related business letters.
  • Input completed work orders and produce associated reports from the database.
  • Monitor outstanding work orders and produce backlog reports.
  • Assist in invoice disputes by document preparation and control.

We are looking for:


  • Recognised appropriate qualification
  • Proficient use of all major office system packages
  • Previous use or knowledge of CAFM Computerised Systems
  • Can do attitude
  • Flexible approach
  • Team player

Flexible working


We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.

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