Accounts Assistant - Oldham, United Kingdom - Northern Employment Services Ltd

Northern Employment Services Ltd

Verified Company

Oldham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Northern Employment Services are recruiting a Accounts Assistant for a national leading finance provider based in the Rochdale area, helping support customers experiencing financial difficulty.

The role of Accounts Assistant:

Your Responsibilities as a Accounts Assistant:

Review personal accounts, resolve issues and seek payment of debts.
Identifying and agreeing on appropriate and fair solutions for the customer, taking into consideration their individual circumstances and possible vulnerabilities.
Guiding and supporting each customer, ensuring the best and most effective customer experience.
Complying with the policy outlined in "The Collections Manual and Customer Treatment Framework", working in accordance with FCA requirements and guidelines.
Adhering to all aspects of treating customers fairly.

The successful Accounts Assistant will need:

Proven experience in a regulated collections environment.
To have the ability to adapt to change and willingness to embrace and implement new ideas.
Strong computer skills, including proficiency with Microsoft Word and Excel.
Attention to detail and excellent time management skills.

The Accounts Assistant Working Hours:

37.5 hours a week

Monday to Friday

Hybrid working
Flexible between 8am to 6pm

Accounts Assistant Salary:

£20,000 to £30,000 annual salary DOE

Additional Information:

Attractive progression within the company
Hybrid working

after training

25 days holiday + bank holidays
Pension
EAP service and employee wellness plans
Regular employee engagement events

Northern Employment Services is a leading recruiter specialising in Temp, Temp to Perm, Contract and Permanent placements in a number of sectors including Manufacturing, Industrial and Production, Logistics and Distribution and Commercial.

Job Types:
Full-time, Permanent

Salary:
£20,000.00-£30,000.00 per year

Benefits: