Claims Handler - Basingstoke, United Kingdom - Page Personnel
Description
A market leading FTSE 25 business- Develop your career in a supportive environment
About Our Client:
Claims Handler, Basingstoke:
My client is a truly international business and listed on FTSE 100. They are proud to be recognised as a disability-confident employer. They have been recognised by The Times for being one of the Top 50 Employers for Women. They regard their people as the beating heart of our business.
A stable team with a good team manager, this is a work hard but fun environment.
They have a tailored our well-being & benefits package around our employees as follows:
- Competitive salary and bonus potential
- Employee Energy Allowance
- Pension scheme
- Electric car lease scheme
- 25 days holiday allowance, public holidays, and the option to buy up to 5 additional days
- Excellent range of flexible benefits, including technology vouchers & travel insurance
This is an exciting opportunity for a Claims Handler within our in-house claims unit to administer claims on a "cradle to grave" basis within my clients business.
Working as part of a busy team, you will settle or defend claims appropriately, as well as recover losses from third parties.
Accountability's- Negotiation of claims to point of settlement within preagreed criteria. To investigate and monitor developments on incidents which could give rise to claims
- To liaise with insurers, loss adjusters and solicitors as required to assist in their investigations into claims
- The jobholder will be in frequent contact with claimants, sometimes in confrontational situations; the jobholder must display diplomacy and tact in these situations as they are ambassadors for the group, and all must be done to stop an escalation of the matter
- Providing liability advice to the business
- The jobholder will have to work on their own initiative in such situations and take decisions on issues of liability, where necessary, if this limits such escalation
The Successful Applicant:
Claims Handler, Basingstoke:
Ideally you will have experience within insurance with motor insurance, liability insurance or home insurance being the most desirable.
However, if you do have this the client will consider the following:
- B2B or B2C Office based customer service
- Warranty claims experience
- Medical insurance
- Any office based experience of customer service with 'challenging' customers
What's on Offer:
Salary circa £27,000 plus excellent benefits including a bonus, chance to work from home 3 days a week and 25 days holiday.
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