Business Support Officer: Conference and Catering - Lancashire, United Kingdom - Lancashire County Council

Lancashire County Council

Verified Company

Lancashire, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Salary £21,968 - £24,054 per annum Pro Rata | Permanent, Full Time, 37 hours per week | County Hall |

Scope of Work

Meeting Operations - To support the Operations Team Leader in delivering a conference and catering service across Lancashire County Council buildings. This includes effective communication with event organisers and presenters as well as other departments across Lancashire County Council to ensure a smooth operation across all conference sites.

Meeting Host - It is important for our conference team to be present in our meeting facility to ensure that delegates feel welcome and are directed to the correct meeting rooms on the day of their event. The role also requires you to check if clients are happy with their room set-up, equipment, refreshments, and timings as well as adapt to any additional requirements on the day.

Key Skills:

Handling all first point of contact booking enquires and providing customers with a comprehensive overview of the facilities that are available and cost, including face to face tours of facilities.
Allocation of customer bookings to room availability and confirming customer requirements in the corporate room booking system.
Business and hospitality support tasks include support for planning of events, including high profile events, ensuring quality standards are met, administration to support events are delivered.
Awareness and understanding of HACCP and Allergens, and all Health and Safety requirements of the service area
The ability to deliver fire safety and facility information to organisers on the day of the event.

Person Profile

The post is a full-time position (37 hours per week) and the normal working hours are between 7:15am till 6:30pm dependent on meeting requirements.

The team's office base is at County Hall, Preston with occasional support at other conference sites required.

Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence.
In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.

Job Description & Person Specification