Contact Centre Assistant - Sutton Coldfield, United Kingdom - Birmingham Metropolitan College

Birmingham Metropolitan College

Verified Company

Sutton Coldfield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

BMet (Birmingham Metropolitan College) is on an exciting journey Be a part of our students' experience and make a difference.

BMet is a great organisation, home to thousands of bright and enthusiastic students and many talented and experienced staff. We are passionate about providing the qualifications and training that local employers and communities need.

Our goal is to prepare all of our students for the world of work, both now and in years to come.

We're looking for Temporary Contact Centre Assistants to join our team at Sutton Coldfield College over the summer period covering July, August and September.

The role will involve supporting the recruitment and enrolment activities for BMet in preparation for the upcoming academic year.

You will be responsible for delivering an excellent customer experience by providing first-line customer service and managing incoming calls related to enrolment, courses, admissions, and finance.

Additionally, you will provide a Contact Centre and Switchboard service that offers initial information to callers, including impartial advice, guidance, and signposting to other college services.

For more information, check out the role profile.

As an employer we offer a wide range of career paths.

Working at BMet provides a real opportunity for you to make a difference to the communities we serve, as well as giving you the environment to develop your career in an exciting and dynamic organisation.

If you want to join our team and you have the qualifications, experience and competencies needed for the role please apply.