Receptionist - Godalming, United Kingdom - Charterhouse School

Description

Receptionist
Charterhouse is a beautiful school and a wonderful place to live and work. It was founded in 1611 and moved to its present magnificent 250-acre site near Godalming in Surrey in 1872.

Few schools can offer such a splendid backdrop for teaching and learning, and the School community is very strong, with excellent relationships between pupils and staff.

As part of our ambitious plans, and building on the success of our mixed Sixth Form, we have recently moved to full coeducation, with girls now in every year group.

The pupil roll will grow over the next decade from 960 today to around 1,000, with the increase representing additional places for girls.

The role of the Receptionist is to provide a warm and friendly reception to all internal and external customers and suppliers to the School (face to face and over the telephone); and provide timely and effective administrative support to departments as required.

The main duties will include:
Reception

• Answering the School's main switchboard within three rings, and taking ownership of those calls to the satisfaction of the caller wherever possible
• Receptionist duties in respect of any face to face callers (eg. signing for packages and ensuring the timely collection by owner; issue of visitors' passes; giving direction to visitors who are lost etc)
• Liaise with departments, particularly admissions, about visitors for events
• Participation on the Saturday morning, term time only rota, for manning Reception to take calls from parents, visitors etc primarily concerning weekend activities and events
• Ensuring the Reception area and surrounds are kept in a welcoming and professional manner, ready to receive visitors, in support of the School's brand and its values

Working Hours

Overall, during term time, Reception will be open from h, daily Monday to Friday (coverage achieved by two Receptionists working overlapping shifts), and from h on Saturdays (by one Receptionist) when the School is in session.

During non-term time, Reception will be open from , daily Monday to Friday. There is no Saturday opening during non-term time.

This role is full time, term time only and the specific working hours for this role are as follows:

• 371⁄2 hours per week, term time only
• Working Monday to Friday h (with 30 minutes for lunch, unpaid)
• Part of the Saturday morning rota for term time c11 Saturdays per year).

School Administration

• Preparation and execution of mass mailing activities
• Providing nontime critical admin support to the Designated Safeguarding Leads
• Providing administration support to the Admissions Department
• Producing standard letters on behalf of the Head's Office, for pupils requiring confirmation of school status and similar
• Managing the recording of parcel deliveries and ensuring the recipients are notified
• Taking of photographs for identity badges
• Ensuring any files and documentation (electronic and paperbased) are compliant with the School's regulatory bodies and policies, eg Independent Schools' Inspectorate, Data Protection/ GDPR
• Providing such other nontime critical School support as may be reasonably requested.

Systems and Software in use includes:

• Microsoft Office 36
• iSAMS (academic database)
• Mitel switchboard
• Sky Visitor Management System

An attractive salary is offered, together with benefits including membership of the Sports Club, Employee Assistance Programme, cash health plan and contributory pension scheme.

**Closing date of noon on Friday 22nd September 2023