Customer Service Assistant - Derby, United Kingdom - Getinge

Getinge

Verified Company

Derby, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

At Getinge we have the passion to perform
Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally.

At Getinge, our passion is to secure that every person and community have access to the best possible care, offering hospitals and life science institutions products and solutions that aim to improve clinical results and optimize workflows.

Every day we collaborate to make a true difference for our customers - and to save more lives.

Are you looking for an inspiring career? You just found it.

Customer Service Assistant - Derby**We are looking for a Customer Service Assistant to contribute towards Quadralene's strategic vision. You will have the opportunity to make a difference by working as part of our Customer Service and Logistics teams to deliver exceptional customer service to all customers and ensure smooth operations of the logistics process.

As the Customer Service Assistant, you will help the business achieve its targets by liaising with internal and external customers to resolve queries and support the sales fulfilment process.

You will collaborate with colleagues, to share, build together and meet our goals.

Day to day responsibilities will include:

Customer Service

Main point of contact for Field Sales team, answering queries related to orders & stock.
Act as support and holiday cover for the Customer Service Manager.
Dental CPD training administration, including certificate preparation.
Process samples and materials where required to help aid the external sales of dental products.
Provide reception cover where required, booking customers into site, booking of visitor accommodation and requirements.
Administrative support related to Facilities management.
Work within agreed structure to provide customers with quotations and discounts for products.

Logistics

Act as support and holiday cover for the Head of Logistics.
Liaise with freight forwarders, carriers & customs representatives to enable our goods to be shipped efficiently around the globe.
Liaise with internal teams, including but not limited to the factory & operations team, to facilitate smooth operation of the logistics function.
Support with administrative changes to the logistics transport schedule

Who you are:

At Getinge, we are looking for passionate individuals, who are agile, resilient, take responsibility for their development and focus on achieving excellence.

They never compromise on quality and always act responsibly remembering that our customers always come first. They enjoy collaboration and working in diverse and international teams, and embrace the future.
_If you love change, we can make sure that you stay that way_

Your experience includes:

Experience in customer service and/or logistics admin type roles.
Strong team working skills and collaborative skills.
Ability to use own initiative, excellent problemsolving skills.
Microsoft Office Skills, (Excel, word, Access, Powerpoint).

Personal qualities:

Collaboration
Balanced
Ardent

Our Benefits

We offer a competitive compensation and benefits package, including wellness and training programs, to ensure we support your well-being and goals.

About us

Getinge is on an exciting transformation journey constantly looking for new ways to innovate together with our customers to meet the healthcare challenges of the future.

We are committed to diversity, equity and inclusion and to sustainability with a goal to be CO2 neutral by 2025.

We believe in giving our employees the flexibility they need and make every effort to foster a learning culture that supports their personal development and creativity.

Our passionate people hold our brand promise 'Passion for Life' close to heart.