Client Support Administrator - Leeds, United Kingdom - DAC Beachcroft

DAC Beachcroft
DAC Beachcroft
Verified Company
Leeds, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Ensure work is carried out effectively to meet the needs of the clients and the commercial requirements of the firm to include: Adherence to internal and client SLAs and KPIs

  • Assisting with matter set up in the case management system
  • Assisting with MI management and checking for accuracy
  • Liaising with Opponent Solicitors and other Third Parties
  • Other administrative duties, as required
    Who you are:
  • Practical experience of file management
  • IT literate with some Excel skills (formulas, pivot tables, look ups) and comfortable with basic data analysis
  • Good telephone manner
  • Organised and able to prioritise and manage a constantly changing workload
  • Ability to work on own initiative without close supervision
  • A team player who is able to work effectively within the claims department
  • Excellent communication skills with a positive and enthusiastic approach to their work
  • Experience of finance systems preferred
  • Demonstrates alignment with the Firm's Cultural Principles (Clear, Creative, Determined and Supportive).
**What you need to know about applying

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