Client Support Administrator - Leeds, United Kingdom - DAC Beachcroft
Description
Ensure work is carried out effectively to meet the needs of the clients and the commercial requirements of the firm to include: Adherence to internal and client SLAs and KPIs- Assisting with matter set up in the case management system
- Assisting with MI management and checking for accuracy
- Liaising with Opponent Solicitors and other Third Parties
- Other administrative duties, as required
Who you are: - Practical experience of file management
- IT literate with some Excel skills (formulas, pivot tables, look ups) and comfortable with basic data analysis
- Good telephone manner
- Organised and able to prioritise and manage a constantly changing workload
- Ability to work on own initiative without close supervision
- A team player who is able to work effectively within the claims department
- Excellent communication skills with a positive and enthusiastic approach to their work
- Experience of finance systems preferred
- Demonstrates alignment with the Firm's Cultural Principles (Clear, Creative, Determined and Supportive).
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