Facilities Helpdesk Administrator - Welwyn Garden City, United Kingdom - Preston Recruitment Ltd

Preston Recruitment Ltd

Verified Company

Welwyn Garden City, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Facilities Helpdesk Administrator - Facilities Management - Welwyn Garden City, Hertfordshire

Your New Role:

To carry out scheduling and progressions, ensuring the tasks that are due are scheduled for the correct day and time slots, utilising the engineering workforce efficiently.
Liaise with clients where necessary.
Ensure that engineers are in attendance and chase for completion.
Receive client requests for additional or reactive attendance, raising a record and progressing that record through its various stages.
Select the correct engineering attendance, chasing for completion within SLA's through to financial closure.
Liaise with contract managers when progressing quotations, producing the final presentation document for approval.
Raise purchase orders for both materials and subcontracted services as required, utilising the company's preferred suppliers list and procurement department when necessary.
Provide accurate and timely data for reports to be used internally and externally as required.
Liaise with and communicate daily with engineering delivery and contract management to ensure that all are fully aware of location of staff and status of works.
To provide an excellent level of client and customer focus, through all contact channels.

What You'll Get in Return:

- £28,000.00 Per Annum