Concierge - Bicester, United Kingdom - Page Personnel
Description
Permanent role, full time position, shift pattern working hours- Exciting organisation, based on site in Bicester
About Our Client:
Large and reputable company based in Bicester looking for a Concierge on a permanent basis.
Concierge job responsibilities:
- Welcome guests
- Respond to any needs of visiting guests
- Provide knowledgeable insights regarding all Brands and the unique offer/promotions
- Engage in and support hospitality initiatives
- Assist and advise guests with a wider tourism and hospitality offer
- Own and resolve customer complaint situations in a professional & reassuring manner and in accordance with company policy
The Successful Applicant:
Experience/ Skills of Concierge:
- Previous experience ideally within the Hospitality, Tourism, Leisure or Retail industries
- Ability to prioritise and adapt effectively and remain calm under pressure
- Excellent interpersonal skills, in particular in dealing with international guests, with impact & influence
- Ability to communicate with a wide range of people, strong stakeholder management, internally and externally
- Professional, friendly and approachable manner
- Good articulate communicator, language skills are desirable
- Available to work weekends, evenings and Bank Holidays inline with business requirements
What's on Offer:
Concierge job on offer:
- Permanent position
- Based in Bicester
- Parking on site
- Shift pattern working hours
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