Delivery & Support Services Assistant (Finance) - Borehamwood, United Kingdom - UK Power Networks

UK Power Networks

Verified Company

Borehamwood, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Reporting to

Business Assurance Manager

Location

Borehamwood

Business Unit and Department

Network Operations, Risk & Compliance

Reference Number

77303

Employment Period

Permanent

Bonus

3%

Salary Range

£28,806 per annum - Dependant on experience

Closing date

27th July 2023

Job Purpose

To effectively progress and manage customer payments and refunds for the Connection Services department.

Dimensions

The Finance team consist of 3 staff members, taking responsibility for the accurate and timely billing of quotation & variation payments for the Connections business, and progressing appropriate approved refunds.

Principal Accountabilities

Participate and contribute to the department Employee Safety and Employee Engagement

To be aware and comply with the requirements of Safety, Health and Environment (SHE) pertaining to the office and role.

Responsibility for the accurate and timely creation of items in SAP CP1

sales orders

work orders

sales invoices - Paid with Thanks, 30-day Invoices and Pro Forma

To perform specific administrative tasks and update defined UKPN systems such as GRT, in line with prescribed processes as directed by business processes and requirements.

Responsibility for the accurate and timely daily allocation of all cash receipts including BAC's, Credit Cards & Cheques.

Working with Robotic Processing Automation software to process invoicing and refunds through RPA in a daily processing function.

Where appropriate, Transfer payments between Connection Services jobs in CP1, raising the respective Credit Notes and processing any potential refunds

Identify and match customers with payments found in the Unallocated Cash account

Provide support and advice to Connection Services colleagues for Finance related queries

Process 2nd Comer Payments to the respective 1st Comers as per the process

Work with all members of the UKPN Refund and Income processing team and the Credit Control team to provide an integrated, cohesive unit offering flexibility to fulfil Finance related requirements.

Act as a focal point on all billing and cash related matters by effectively managing internal customer inquiries and billing disputes.

Nature and Scope

The post holder will be responsible for the day-to-day Billing and sales/work order processing activities for all Connection Services payments and any associated refunds.

The post holder will also be expected to work closely with other members of the Finance Team, and wider company Finance & Credit Control teams to ensure that these activities are compliant and carried out accurately to agreed timeframes.

Additional ad hoc administrative duties will also be required.

Skills, Qualifications and Experience

Minimum of GCSE English and Maths grade A-C equivalent

PC & Microsoft literate:
Word, Excel and Outlook competently

Must enjoy numbers and have numerical experience, preferably with a background in payments, Finance or Billing related roles

A proven team player but able to work on own initiative

Attention to detail to ensure accuracy is essential

Experience of SAP CRM & CP1 would be an advantage

Demonstrate a high level of customer service when dealing with stakeholders and Broad Measure customers

Health & Safety Responsibilities

Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used.

If in doubt ask

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

We are proud to be an equal opportunity workplace.