Employee Services Administrator - Preston, United Kingdom - Lancashire Teaching Hospitals NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description

The Employee Services Department consists of Payroll, Pension and Staff Benefits, our service is so important to our workforce and supports our colleagues to deliver patient care the best it can be, so we want someone fab to join our very busy team to help ensure we process salary payments accurately and on time.

We have a strong team spirit and cannot wait for you to join us.


We don't need you to have experience of payroll, but we want someone who is bold, enthusiastic, has great systems/IT skills and is resourceful.

As a member of our close knit team, you will have excellent communication and organisational skills, managing your own workload using your initiative.

You will be an excellent networker that relishes a challenge and thrives in a busy environment.

It's fair to say this job is varied and will keep you on your toes. You'll support the Employee Services Department by processing pay affecting information into the National ESR HR/Payroll system.


Understanding the employee experience is such a key driver in this role, you'll help influence their experience & help us continually evolve.

Using our computerised systems, you'll will assist the team in data entry and administrative duties which we will support you with to enable you to prioritise your work you'll be proactive to ensure our service is the best it can be.


We do everything as a team, so you will help with the development and implementation of new initiatives within the service and the wider Trust and ensure that all employee services processes are carried out in accordance with current legislation and best practice.


So what can we offer you? Well as well as working for an award winning service and organisation, you will join a very strong and dedicated team who work so hard together and have fun along the way.


The satisfaction of knowing you played your part in helping our workforce to look after our patients is what will drive you the most.

We will help you develop your skills, give you opportunities to try new things and we actively encourage you to challenge us to constantly review what we do, our processes and approaches.


You will support the the team to deliver an effective and comprehensive Employee Service in accordance with agreed professional standards, procedures and timescales.


  • Input data to the various modules of the Payroll System accurately by the deadlines specified.
  • File all documentation in accordance with departmental procedures.
  • Assist the Pension Manager with Pension information and utilise the Pensions on line system
  • Distribute incoming mail, prepare outgoing mail for collection
  • Sort and Distribute payslips and attach any other documents.
  • Scan/photocopy documents accurately and to a good standard.
  • Answer all telephone enquiries in an efficient and courteous manner.
  • Maintain good communication skills when dealing with employees, colleagues and external agencies, utilising a variety of communication methods including verbal and electronic.
  • Collating pension information received either in person or by mail
Ensure changes are made against employees records in line with ESR guidelines and best practice.

Ensuring that the data held on the system is accurately held to enable the ease of reporting and extraction when requested throughout the Trust.


Set up new employees onto ESR, correctly setting up all system details for payments, deductions, bank account, tax code, National Insurance and pension details.

Provide cover for the workload of colleagues during the absence of colleagues as required.


Maintain an effective working relationship with other members of the department, other employees within the Trust and external organisations to deliver a professional service focused on achieving a high level of customer satisfaction.

Contribute to the overall effectiveness of the Department, the Workforce Directorate, the Trust and Client organisations.

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