Finance and Operations Manager - London

Job summary

Responsibilities

• Manage day-to-day bookkeeping in Xero, ensuring accurate coding and reconciliation of transactions
• Process invoices, expenses, and staff reimbursements.
• Oversee payments from the bank account, ensuring correct authorisation procedures are followed.
• Chase and ensure payments are both received and made on time.
• Support supplier set-up and ensure contractual requirements are met.

Key Attributes

• Financial accuracy and ownership: Ability to manage bookkeeping, payments, invoices, and reconciliations with precision and accountability.
• Technical and systems capability: Confidence in setting up and managing digital systems (e.g. SharePoint, Xero, other software tools), improving workflows, and using integrations/automation to solve problems and increase efficiency.
• Compliance and governance awareness: Understanding of organisational policies, legal requirements, and compliance areas relevant to a charity and company (e.g. GDPR, data security, health & safety, insurance). Able to apply these practically to ensure DSE remains compliant.
• Organisation and prioritisation: Capacity to manage multiple tasks and deadlines across finance, HR, IT, and office management, while keeping work structured and on track.
• Communication and people skills: Clear, approachable, and confident in explaining processes, supporting colleagues, and contributing to a positive team culture.
• Judgement and confidentiality: Able to handle sensitive information (finance, HR, governance) with discretion, professionalism, and sound judgement.

Job description